15
Problem
Common Causes
Solution
Deep sanding grooves or scars in
workpiece.
1. Sandpaper grit is too coarse.
1. Use a finer-grit sandpaper.
2. Workpiece sanded across the
grain.
2. Sand with the grain of the wood.
3. Too much sanding force on
workpiece.
3. Reduce pressure on workpiece
while sanding.
4. Sander help against workpiece
surface for too long.
4. Keep sander moving steadily
while sanding.
Sanding surface clogs quickly
1. Too much pressure against
workpiece.
1. Clean sandpaper and reduce
pressure on workpiece while
sanding.
2. Sanding softwood.
2. Use different sandpaper or clean/
remove sandpaper frequently.
Burns on workpiece
1. Sandpaper grit is too fine
1. Use a coarser grit sandpaper
2. Too much pressure being applied
to workpiece
2. Reduce sanding pressure on
workpiece
3. Sander help against workpiece
surface for too long
3. Keep sander moving steadily
while sanding
4. Sandpaper is loaded with debris. 4. Clean or replace the sandpaper
Sander does not turn on
1. Battery is not installed.
1. Install the battery. Don’t beat
yourself up, we’ve all done it.
2. Battery is depleted.
2. Charge the battery.
3. Defective power switch.
3. Call customer service
1-800-232-
1195
for assistance
4. Motor or wiring problem
4. Call customer service
1-800-232-
1195
for assistance
Motor overheats
1. Motor overloaded
1. Reduce sanding pressure on
workpiece and take more frequent
breaks.
2. Extension cord too long with an
insufficient gauge.
2. Refer to section “Guidelines and
Recommendations for Extension
Cords.”
TROUBLESHOOTING GUIDE
WARNING!
Stop using the tool immediately if any of the following problems occur. Repairs and replace-
ments should only be performed by an authorized technician. For any questions, please contact our customer
service at
1-(800) 232-1195
, M-F 8-5 CST or email us at [email protected].
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