LIMITED WARRANTY STATEMENT
All commercial cooking equipment manufactured by
WELLS MFG. CO. is warranted against defects in
materials and workmanship for a period of one year
from the date of original installation or 18 months
from the date of shipment from our factory, which-
ever comes first, and is for the benefit of the original
purchaser only.
THIS WARRANTY IS THE COMPLETE AND ONLY
WARRANTY, EXPRESSED OR IMPLIED IN LAW
OR IN FACT, INCLUDING BUT NOT LIMITED TO,
WARRANTIES OF MERCHANTABILITY OR FIT-
NESS FOR ANY PARTICULAR PURPOSE, AND/
OR FOR DIRECT, INDIRECT OR CONSEQUEN-
TIAL DAMAGES IN CONNECTION WITH WELLS
MFG. CO. PRODUCTS. This warranty is void if it is
determined that, upon inspection by an authorized
service agency, the equipment has been modified,
misused, misapplied, improperly installed, or dam-
aged in transit or by fire, flood or act of God. It also
does not apply if the serial nameplate has been re-
moved, or if service is performed by unauthorized
personnel.
The prices charged by Wells Mfg. Co. for its prod-
ucts are based upon the limitations in this warranty.
Seller's obligation under this warranty is limited to
the repair of defects without charge by a Wells Mfg.
Co. factory authorized service agency or one of its
sub-service agencies. This service will be provided
on customer's premises for non-portable models.
Portable models (a device with a cord and plug)
must be taken or shipped to the closest authorized
service agency, transportation charges prepaid, for
service. In addition to restrictions contained in this
warranty, specific limitations are shown in the
Service Policy and Procedure Guide. Wells Mfg.
Co. authorized service agencies are located in
principal cities. This warranty is valid in the United
States and Canada and void elsewhere. Please
consult your classified telephone directory, your
food service equipment dealer or write the Factory
Service Department, Wells Manufacturing
Company, P.O. Box 280, Verdi, Nevada 89439,
phone (775) 345-0444 or (888) 492-2782, for
information and other details concerning warranty.
SERVICE POLICY AND PROCEDURE GUIDE
ADDITIONAL WARRANTY EXCLUSIONS
1. Resetting of safety thermostats, circuit breakers, overload protectors, and/or fuse replacements are
not
covered by this warranty unless
warranted conditions are the cause.
2. All problems due to operation at
voltages or phase other than specified on equipment nameplates
are not covered by this warranty.
Conversion to correct voltage and/or phase must be the customers responsibility.
3. All problems due to
electrical connections not made In accordance with electrical code requirements and wiring diagrams
supplied with the equipment are
not
covered by this warranty.
4. Calibration of heat controls after the first sixty (60) days on original equipment; replacement of items
subject to normal wear,
to include
such items as knobs, light bulbs; and, normal maintenance functions including adjustments of thermostats, adjustment of micro
switches and replacement of fuses and indicating lights are
not
covered by warranty.
5. All welding of components in the field is
not
covered by warranty.
6. Deterioration of aluminum components due to the insertion of metal implements or use of abrasive cleaners is
not
covered by warranty.
7. Full use, care, and maintenance instructions are supplied with each machine. Noted maintenance and preventative maintenance items,
such as servicing and cleaning schedules, are customer responsibility. Those miscellaneous adjustments noted are customer
responsibility. Proper attention to preventative maintenance and scheduled maintenance procedures will prolong the life of the machine.
8. Travel mileage is limited to
sixty (60) miles
from an Authorized Service Agency or one of its sub-service agendas.
9. All labor shall be performed during regular working hours. Overtime premium will be charged to the buyer.
10. All genuine Wells replacement parts are warranted for ninety (90) days from date of purchase on non-warranty equipment. This parts
warranty is limited only to replacement of the defective part(s).
Any
use of
non-genuine
Wells parts completely
voids any warranty.
11. Installation, labor, and job check-outs are
not
considered warranty and are thus
not
covered by this warranty.
12. Charges incurred by delays, waiting time or operating restrictions that hinder the service technician's ability to perform service are
not
covered by warranty. This includes institutional and correctional facilities.
SHIPPING DAMAGE CLAIM PROCEDURE
NOTE:
For your protection, please note that equipment in this shipment was carefully inspected and packaged by skilled personnel before
leaving the factory. Upon acceptance of this shipment, the transportation company assumes full responsibility for its safe delivery.
IF SHIPMENT ARRIVES DAMAGED:
1.
VISIBLE LOSS OR DAMAGE:
Be certain that any visible loss or damage is noted on the freight bill or express receipt, and that the
note of loss or damage is signed by the delivery person.
2.
FILE CLAIM FOR DAMAGE IMMEDIATELY:
Regardless of the extent of the damage.
3.
CONCEALED LOSS OR DAMAGE:
if damage is unnoticed until the merchandise is unpacked, notify the transportation company
or carrier immediately, and file "CONCEALED DAMAGE" claim with them. This should be done within fifteen(15) days from the
date the delivery was made to you. Be sure to retain the container for inspection.
Wells Manufacturing cannot assume liability for damage or loss incurred in transit. We will, however, at your request, supply you with the
necessary documents to support your claim.
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