USER’S MANUAL
Annex II
TROUBLE SHOOTING
Ecological information:
Waste electrical and electronic equipment are a special waste category, collection , storage, transport ,
treatment and recycling are important because they can avoid environmental pollution and are harmful to health
Submitting waste electrical and electronic equipment to special collection centers makes the waste to be
recycled properly and protecting the environment.
Do not forget !Each electric appliance that arrive at the landfill, the field , pollute the environment!
SYMBOL FOR THE MARKING OF ELECTRICAL AND ELECTRONIC EQUIPMENT
Importer & distributor:
SC VITACOM ELECTRONICS SRL
CIF: RO 214527, 400495 Cluj-Napoca,
Str. Buna Ziua FN, Tel: 0264-438401*,
[email protected], www.vitacom.ro
Malfunction
Cause
Solution
1. UPS goes into
battery mode, but
there is mains power
The input voltage or
input frequency is
out of range.
Wait till the input voltage or input
frequency is normal
2. Can’t turn on
UPS when there
is mains power.
Press time is too
short.
Press and hold the power switch till
the UPS give a beeping sound.
Others.
Contact the dealer / manufacturer.
3. Can’t turn on
UPS at battery
mode.
Press time is too
short.
Press and hold the power switch till
the UPS give a beeping sound.
Battery is empty.
Charge the battery.
Battery connection is
loose/disconnected.
Tighten/Connect the battery.
Others.
Contact the dealer / manufacturer
4. Can’t charge
the battery.
Battery is faulty.
Replace the battery.
Charger is faulty.
Contact the dealer / manufacturer.
5. Short backup
time.
Short charging time.
Charge battery at least 10 hours.
Battery is faulty.
Replace the battery.
6. “Overload”
symbol appears,
or “Overload” LED
is ON, and UPS is
beeping.
UPS is overloaded
Remove the non-critical load
7. “Error”
symbol appears,
or “Overload” LED
is ON (not due to
overload, and
UPS is beeping.
UPS is overheating
Remove the non-critical load
Ventilation holes are
blocked
Clean the ventilation holes
Ambient temperature
is too high
Cut off the output and input, and
wait for at least 30 minutes, then
restart it.
Load is short circuit
Remove load and restart the UPS,
if it’s still not ok,contact the dealer/
manufacturer
Cooling fan is dead
Replace it
8. Input circuit
breaker tripps off
UPS is short circuit
Contact the dealer/manufacturer
9. Others
Others
Contact the dealer/manufacturer