Enterprise IP Phone Basic Call Functions
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Call Transfer
You can customize your phone so that incoming calls are transferred directly to the
third party such as another extension, mobile phone number, etc. There are three
ways to transfer the call:
Blind Transfer
,
Attended Transfer
and
Semi-Attended
Transfer
. If there are calls connected at present, A can choose the extensions to be
transferred.
To Blind Transfer via phone interface:
1)
A and B is on an conversation, A press
TRAN
Button or
Transfer
hot key to
place B on hold, then A can dial the third telephone number C (or press
Directory
hot key to enter the contact list, then choose a record) and press the
Transfer
hot key to call out.
2)
A shows on hold status for a short while, A disconnect from the call.
3)
C answer the call, Call is established between B and C.
4)
If C refused to answer the call, it will prompt A that the transfer operation is
failed. If the current mode is speaker, it will ring up; if the current mode is
handset or headset, it will play ring tones for every five seconds. Pressing any
function keys to exit the prompt interface. This function should be supported by
server.
To configure Attended Transfer via phone interface:
1)
A and B is on an conversation, A press
TRAN
Button or
Transfer
hot key to put
B on hold, then A can dial the telephone number C (or press
Directory
hot key
to enter the contact list, then choose a record) and press the
OK
or
Send
button
to dial out.
2)
After C answered it, A and C can have a private conversation without B hearing,
then A press the
Tran
button or
Transfer
hot key to complete the transfer.
3)
A will be disconnected from the call. Call is established between B and C.
To configure Semi-Attended Transfer via phone interface:
1)
A and B is on an conversation, A press the
TRAN
button or
Transfer
hot key to
place B on hold, then A can dial the new number of C (or press
Directory
hot
key to enter the contact list, then choose a record) and press the
OK
or
Send
button to dial out.
2)
While C is ringing, A hang up or press the
Transfer
hot key. Then A will turn to
the hold status, and the LCD will display as Transferred.
3)
A disconnect from the call, when C answer the call, Call is established between B
and C.
Note:
Make sure that the SIP server you have registered supports this function.
3-way Conference
User can establish a three-party conference, during the conversation three phone