Section 11: WARRANTY
UNPACKING
Inspect the pump carefully. If any damage has occurred, file claim with the carrier immediately.
Save the shipping container for carrier to inspect.
OPERATING PUMP
Refer to the enclosed Instruction/Operation Manual for all information to properly operate and
maintain the pump.
WARRANTY
This Welch Vacuum product is warranted to be free from defects in material and workmanship.
The liability of Gardner Denver Welch Vacuum Technology, Inc. under this warranty is limited to
servicing, adjusting, repairing or replacing any unit or component part which in the judgment of
Gardner Denver Welch Vacuum Technology, Inc. has not been misused, abused or altered in any way
causing impaired performance or rendering it inoperative. No other warranties are expressed or implied.
The method of executing this warranty: servicing, adjusting, repairing or replacing shall be at the
discretion of Welch Rietschle Thomas. Vacuum pumps that have been used for any period, however
short, will be repaired under this warranty rather than replaced.
The warranty is effective for one year from the date of original purchase when:
1. The warranty card has been completed and returned.
2. The product is returned to the factory or other designated service centers, freight prepaid.
3. The product in our judgment is defective through no action or fault of the user.
If the product has become defective through misuse, abuse, or alteration, repairs will be billed regardless
of the age of the product. In this event, an estimate of the repair costs will be submitted and
authorization of these charges will be required before the product is repaired and returned.
To reduce additional charges and delays either within or outside of the warranty period, contact Gardner
Denver Welch Vacuum Technology, Inc. @847-676-8800 for a return authorization number. Products
without a return authorization number will be refused by our receiving department. Before shipping,
properly pack the pump, insure it against loss or damage, and on the outside of the pump packaging and
the packing slip write in the return authorization number. Pumps damaged due to improper packaging
are the customer’s responsibility.
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