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10 Operating the Combi Oven in the Event of a Malfunction

10.1 Working with the Combi Oven in the Event of a Malfunction

What to do in the event of a malfunction

If a system error occurs while your combi oven is running, the 'System error' display will appear. At the

same time, a malfunction will be indicated on the bottom bar of every easyTouch software menu with

the 'Error list' button. This button will continue to be displayed as long as there is a system error.
First, check whether you can fix the system error yourself. Otherwise, call the Service phone number

provided or contact Customer Service so that they can assist you further. For additional information on

the errors and faults that you can fix, please refer to the 'Error codes' topics in the operating manual.

10 Operating the Combi Oven in the Event of a Malfunction

Operating Instructions

Содержание Convotherm UleasyTouch

Страница 1: ...Combi Oven Convotherm UI easyTouch maxx pro deluxe Operating instructions UL USA Original ENG Advancing Your Ambitions ...

Страница 2: ......

Страница 3: ... The Rethermalization Menu 26 5 Fast cooking with Press Go 30 5 1 How Press Go Works 30 5 2 The Press Go Menu 31 5 3 Selecting Shelf Levels in Press Go 33 5 4 The Press Go Cooking Workflow 34 5 5 Canceling a Cooking Sequence 35 6 Automatic Cooking with ConvoSense 36 6 1 How ConvoSense Works 36 6 2 The ConvoSense Menu 37 6 3 Selecting Shelf Levels in ConvoSense 39 6 4 The ConvoSense Cooking Workflo...

Страница 4: ...in Settings 59 9 1 Settings at a Glance 59 9 2 The Settings Menu 60 10 Operating the Combi Oven in the Event of a Malfunction 63 10 1 Working with the Combi Oven in the Event of a Malfunction 63 10 2 The Error Messages Menu 64 Table of Contents Operating Instructions 4 ...

Страница 5: ...ofiles Starting cooking profiles Selecting cleaning profiles Customer documentation parts Document type Contents Installation manual Describes how to transport set up install and put the unit into opera tion Goes over all the hazards involved in the various installation activities and how to prevent and or counter them Contains technical specifications Operating manual Describes the work sequences...

Страница 6: ...he customer documentation that must be read without exception These operating instructions are exclusively limited to describing how to use the unit s user interface The various sets of instructions all end when a process in which warnings need to be observed cook ing and cleaning for example starts For instructions on how carry out the corresponding process please refer to the installation manual...

Страница 7: ...the unit will run a self diagnostic routine If the software is ready for use the main menu for selecting an operating mode will appear For more information please refer to Main Menu on page 10 The following operating modes will be available here Individual cooking Rethermalization Press Go ConvoSense optional Cookbook Cleaning If Press Go mode is set in the software the combi oven will start the p...

Страница 8: ...specific menu and function that are selected Selected cooking profile Shows a selected cooking profile e g croissant with a pic ture and text kitchenconnect Shows whether there is a connection to the cloud WLAN Shows whether there is a connection to the Internet Time Shows the current time 2 The User Interface at a Glance Operating Instructions 8 ...

Страница 9: ...tom bar The software s bottom bar will show various buttons and displays depending on the specific menu and function that are selected Back Navigation buttons Navigation menu Used to access the navigation menu with all available oper ating modes Notifications Indicates notifications as well as how many of them there are Used to access the Notifications menu Clock timer Shown when a time controlled...

Страница 10: ...n only be accessed by specific users in order to make changes to existing cooking profiles if necessary Main menu functions Provides access to all available operating modes Main menu layout 1 Main menu 2 Navigation menu 2 The User Interface at a Glance Operating Instructions 10 ...

Страница 11: ... access the Cookbook menu Press to manage the various cooking profiles Cleaning Cleaning operating mode Used to access the cleaning menu Used to select cleaning profiles for cleaning the oven Settings Used to access the Settings menu Used to change unit settings access is password protected Navigation menu buttons The navigation menu shows all available main functions that can currently be selecte...

Страница 12: ...i oven is not used for about 30 minutes it will automatically switch to standby mode and the energy saver mode display will appear To resume operation simply tap the button at the center of the display 2 The User Interface at a Glance Operating Instructions 12 ...

Страница 13: ...e The aforementioned operating methods are suitable for the following cooking methods Steam Combi steam Hot air Smoker Boiling Steaming Blanching Poaching Preserving Roasting Baking Braising Roasting Baking Cooking au gratin Grilling Dry roasting Smoking Available cooking functions Specific cooking functions will be available based on the cooking mode used Steam Combi steam Hot air Smoker Fan spee...

Страница 14: ...arameters during a cooking sequence Individual cooking menu layout 1 Cooking mode 2 Cooking parameters 3 Extra functions and special programs 4 Start Stop 5 Cooking step navigation Cooking mode buttons Steam Steam cooking mode Temperature range 85 F to 265 F Combi steam Combi steam cooking mode Temperature range 85 F to 480 F Hot air Hot air cooking mode Temperature range 85 F to 480 F Smoker Smok...

Страница 15: ... combination with other cooking meth ods Smoke Smoking with time in hh mm ss Extra function buttons Extra functions Used to select extra functions and special cooking methods BakePro Baking function with 3 settings Can only be used in combination with hot air Program lock Function that prevents connected energy optimizing sys tems from interrupting cooking sequences Grease management Function used...

Страница 16: ... step navigation buttons Delete cooking step Deletes all the data for the current cooking step Previous cooking step Moves back one step in the cooking profile Cooking steps view Shows the current cooking step total number of cooking steps Opens a list with details for all the defined cooking steps Next cooking step Adds a new cooking step after the last cooking step in the cooking profile Moves f...

Страница 17: ... Display duration Used to set the display duration for a prompt with specific time information Input field Used to enter the display duration in seconds Auto Start buttons Auto Start Function that can be used to set the start time for a cooking sequence to a defined time in the future Start time Used to set the planned time for starting a cooking profile End time Used to set the planned time for e...

Страница 18: ...asty setting 6 Add another cooking step if necessary 7 Caution Do not start the cooking profile without first familiarizing yourself with the corre sponding hazards and safety measures and the steps and instructions in the operating man ual Next steps Saving the cooking profile in the cookbook For more information go to page 19 The individual cooking workflow For more information please refer to p...

Страница 19: ...n the Cookbook 1 Tap the Save button in the individual cooking menu 2 Enter a new cooking profile name 3 Confirm by pushing on the knob 4 Select an icon for the new cooking profile 5 Confirm by pushing on the knob Next steps Deleting a cooking profile from the cookbook For more information please refer to page 46 3 Individual Cooking Made Easy Operating Instructions 19 ...

Страница 20: ...ng Sequence Individual cooking process menu layout 1 Cooking settings 2 Progress and action display 3 Action bar Cooking setting buttons Cooking mode Shows the cooking mode for the cooking profile e g hot air Temperature value Shows the set cooking temperature for the cooking profile 3 Individual Cooking Made Easy Operating Instructions 20 ...

Страница 21: ...inside Pre heating Pre heats the oven cavity to the set cooking temperature Cool down Cools down the oven cavity to the set cooking temperature Hold Holds the oven temperature for a specific time after pre heating or cooling down The holding time is adjustable default 20 s Loading Prompt asking the user to put food on the shelf levels Open Prompt asking the user to open the unit door Close Prompt ...

Страница 22: ...ed elapses End Used to confirm the end of the cooking sequence Cooking step indica tor Shows the number of cooking steps Active cooking step Yellow indicator Shows which cooking step is active Cooking step done Green indicator Shows which cooking step is done Action bar buttons Stop Stops the running cooking sequence Skip Skips pre heating cooling down Confirm Used to confirm the prompt or the end...

Страница 23: ...s and safety measures as well as with the steps and cooking sequences You must have entered a new cooking profile in the individual cooking menu For more informa tion please refer to page 18 The oven temperature is too low or too high The cooking workflow 1 2 3 4 5 6 3 Individual Cooking Made Easy Operating Instructions 23 ...

Страница 24: ...f with the corresponding hazards and safety measures as well as with the steps and cooking sequences You must have entered a cooking profile in the Smoker cooking method in the Individual cooking menu The cooking workflow 1 2 3 4 5 6 3 Individual Cooking Made Easy Operating Instructions 24 ...

Страница 25: ... temperature and cooking time you can save the cooking profiles in the Cookbook so that you can use them again later on with Press Go Available cooking functions Specific cooking functions will be available based on the cooking mode used à la Carte rethermaliza tion Banquet regenerating Plate regenerating Fan speed Fan speed Fan speed Available extra functions The extra functions for your cooking ...

Страница 26: ...uence Rethermalization menu layout 1 Rethermalization function 2 Cooking parameters 3 Extra functions and special programs 4 Start Stop 5 Cooking step navigation Rethermalization function buttons à la Carte rethermalization À la Carte rethermalization function Temperature range 250 F to 320 F Banquet regenerating Banquet rethermalization function Temperature range 250 F to 320 F Plate regenerating...

Страница 27: ...energy optimizing sys tems from interrupting cooking sequences Reduced power Function that reduces heat output in order to prevent load peaks during the cooking sequence Start Stop buttons Start Starting a Cooking Sequence Start with pre heating If the unit door is closed the oven cavity will be heated up to the set cooking temperature after starting Start with Cool down If the unit door is open a...

Страница 28: ...ooking step Step prompt please refer to Step prompt buttons on page 28 Auto Start please refer to Auto Start buttons on page 28 Save cooking steps Saves the entered cooking steps as a cooking profile in the Cookbook Step prompt buttons Step prompt Function used to show messages during a cooking se quence Text box Used to enter a text prompt that should be displayed during the cooking sequence Cook...

Страница 29: ...e to a defined time in the future Start time Used to set the planned time for starting a cooking profile End time Used to set the planned time for ending a cooking profile Weekday Can be used to select one or more weekdays Start Starts Auto Start 4 Rethermalization Made Easy Operating Instructions 29 ...

Страница 30: ... Press Go feature makes it possible to cook multiple product batches consisting either of the same product or of multiple products from a single product group on different shelf levels simultane ously However only cooking profiles that have the exact same cooking temperature cooking functions and extra functions will be available for selection when attempting to use them simultaneously This means ...

Страница 31: ... cooking profiles and cooking them immediately Selecting shelf levels For more information please refer to page 33 Press Go menu layout 1 Shows the selected cooking profile 2 Shelf levels 3 Additional cooking profiles 5 Fast cooking with Press Go Operating Instructions 31 ...

Страница 32: ...ows the cooking profile including the following Image Cooking profile name Remaining cooking time End Indicates that the cooking sequence for the corresponding shelf level has been completed Scrollbar Used for vertical scrolling in order to view additional shelf levels Additional cooking profile Used to select another cooking profile with identical cooking parameters for simultaneous cooking Actio...

Страница 33: ...start immediately after you place food on the shelf lev els Make sure to first familiarize yourself with the corresponding hazards and safety meas ures and the steps and instructions in the operating manual Next steps Cooking workflow in Press Go For information on the sequence please refer to page 34 Cancelling the cooking sequence For more information please refer to page 35 5 Fast cooking with ...

Страница 34: ...hazards and safety measures as well as with the steps and cooking sequences You must have selected a cooking profile in the Press Go menu selected the corresponding shelf levels and followed the software prompt for placing food inside The cooking workflow 1 2 3 5 Fast cooking with Press Go Operating Instructions 34 ...

Страница 35: ...5 5 Canceling a Cooking Sequence How to cancel a cooking sequence 1 Select one or more shelf levels 2 Confirm within five seconds 5 Fast cooking with Press Go Operating Instructions 35 ...

Страница 36: ...diately after the unit door is closed Cooking profiles that should be available for automatic cooking must be previously defined in the Cookbook If food is recognized incorrectly this can be easily corrected with the software During the cooking sequence both user information and prompts are used to guide the operator through the various successive process pages An acoustic signal combined with the...

Страница 37: ...uding the following Image Cooking profile name Cooking Shelf level in use cooking sequence in progress Shows the cooking profile including the following Image Cooking profile name Remaining cooking time End Indicates that the cooking sequence for the corresponding shelf level has been completed Discard Used to change an incorrectly recognized cooking profile Cannot be selected Cooking profile cann...

Страница 38: ...ts the oven cavity to the set cooking temperature Cool down Cools down the oven cavity to the set cooking temperature Loading Prompt asking the user to put food on the shelf levels for recognition Open Prompt asking the user to open the unit door Close Prompt asking the user to close the unit door 6 Automatic Cooking with ConvoSense Operating Instructions 38 ...

Страница 39: ...been recognized automatically 5 Caution The cooking sequence will start immediately after you close the unit door Make sure to first familiarize yourself with the corresponding hazards and safety measures and the steps and instructions in the operating manual Next steps Cooking workflow in ConvoSense For information on the workflow please refer to page 40 Cancelling the cooking sequence For more i...

Страница 40: ... hazards and safety measures as well as with the steps and cooking sequences You must have followed the software prompt for placing food inside The correct cooking profile is being shown for the shelf levels with food on them The cooking workflow 1 2 3 4 5 6 Automatic Cooking with ConvoSense Operating Instructions 40 ...

Страница 41: ...6 5 Canceling a Cooking Sequence How to cancel a cooking sequence 1 Select one or more shelf levels 2 Confirm within five seconds 6 Automatic Cooking with ConvoSense Operating Instructions 41 ...

Страница 42: ...at any time in order to start cooking The individual cooking menu can be used to edit cooking profiles and save them after making changes And of course you can also delete cooking profiles entirely from the Cookbook as neces sary In addition you can group cooking profiles into product groups in order to keep things more managea ble When you do so the product groups will also be available in Press ...

Страница 43: ...them Defining favorites for cooking with Press Go Cookbook menu layout 1 Basic selection 2 Product group cooking profile selection pane 3 Action bar Basic selection buttons Favorites Selected cooking profiles Product groups Cooking profiles grouped together in groups Cooking profiles All the cooking profiles in the cookbook max 399 cooking profiles with up to 20 cooking steps each 7 Using the Cook...

Страница 44: ...ithout saving Action bar buttons Edit Used to edit favorites product groups or cooking profiles Search Searching for a Cooking Profile in the Cookbook Sort Used to sort cooking profiles or product groups Rename Used to enter change product group or cooking profile names USB Used to download icons from a USB drive Confirm Press to confirm your selection Cancel Used to cancel a sequence or action Ad...

Страница 45: ...ual cooking menu tap the Edit button after selecting the Product groups ba sic selection option 2 Tap the Add button 3 Enter a new product name 4 Confirm by pushing on the knob 5 Select an icon for the new product group 6 Confirm by pushing on the knob 7 Using the Cookbook Operating Instructions 45 ...

Страница 46: ... profile from the Cookbook 1 In the individual cooking menu tap the Edit button after selecting the Cooking profiles ba sic selection option 2 Select the cooking profile 3 Tap the Delete button 4 Confirm by pushing on the knob 7 Using the Cookbook Operating Instructions 46 ...

Страница 47: ...instructions During the cleaning sequence both user information and prompts are used to guide the operator in the process menu An acoustic signal combined with the appropriate user information will be used by the unit to signal the end of the cleaning sequence Available cleaning profiles The Cleaning menu has various cleaning profiles available for oven cleaning Rinsing with water only Fully autom...

Страница 48: ...leaning Options 5 Action bar Basic selection buttons Favorites Cleaning profiles for quick access ConvoClean Used to select fully automatic cleaning profiles with indi vidually adjustable cleaning settings and cleaning agent quantities Rinsing with water only Express cleaning Options Brief cleaning with rinse aid Semi automatic oven cleaning 8 Cleaning Operating Instructions 48 ...

Страница 49: ...ng Cleaning level 3 Strong cleaning setting Cleaning level 4 Very strong cleaning setting Steam disinfection Oven cavity disinfection with hot steam Drying Oven cavity drying Checkmark Used to make selections Cleaning favorite buttons Water Flush Rinsing with water only Express Express cleaning Light Light cleaning setting Heavy Strong cleaning setting Rinse Cleaning with rinse aid only Checkmark ...

Страница 50: ...save selected cleaning parameters as a cleaning favorite Confirm Press to confirm your selection Cancel Used to cancel a sequence or action Delete Used to delete the selected cookbook Edit Used to edit cleaning profiles Schedule Used to create a weekly schedule for cleaning profiles please refer to page 51 Cleaning time Shows the cleaning duration Start Gray button Starting is not possible because...

Страница 51: ...he planned start time Reminder Used to set the number of reminders Interval Used to set the interval time for reminders Cancel Used to cancel a sequence or action Confirm Used to confirm the interval Slider Used to show the cleaning profile in the overview 8 Cleaning Operating Instructions 51 ...

Страница 52: ...ng e g setting 2 3 Select the steam disinfection extra function 4 Select the drying extra function 5 Caution Do not start the cleaning profile without first familiarizing yourself with the corre sponding hazards and safety measures and the steps and instructions in the operating man ual Next steps Fully automatic cleaning cleaning process please refer to page 56 8 Cleaning Operating Instructions 5...

Страница 53: ...he Cleaning Process Menu Cleaning process functions Canceling a cleaning sequence Cleaning process menu layout 1 Indicator area 2 Progress and action display 3 Action bar 8 Cleaning Operating Instructions 53 ...

Страница 54: ...ning sequence Take out Prompt asking the user to check the oven and take food out if applicable Cleaning sequence Cleaning sequence started It will continue to run until the cleaning time being displayed elapses Do not open the unit door Spraying Prompt for spraying cleaning agent inside the oven cavity Rinse out Prompt for rinsing the oven cavity with water End Used to confirm the end of the clea...

Страница 55: ...Action bar buttons Stop Stops the running cleaning sequence Confirm Used to confirm a sequence or action Cancel Used to cancel a sequence or action 8 Cleaning Operating Instructions 55 ...

Страница 56: ...iliarized yourself with the corresponding hazards and safety measures as well as with the steps and cleaning processes The unit door must be closed A fully automatic oven cleaning profile must have been selected ConvoClean cleaning process 1 2 3 4 8 Cleaning Operating Instructions 56 ...

Страница 57: ...iarized yourself with the corresponding hazards and safety measures as well as with the steps and cleaning processes The unit door must be closed Semi automatic oven cleaning must have been selected The semi automatic cleaning workflow 1 2 3 4 5 6 8 Cleaning Operating Instructions 57 ...

Страница 58: ...7 8 8 Cleaning Operating Instructions 58 ...

Страница 59: ...sponding password The Settings menu will indicate which areas can be accessed by operators as follows Dark gray button area can be accessed Light gray button area cannot be accessed Please note that the Service page can only be accessed by service technicians Using the USB port Some of the Settings menu areas will require for you to use your combi oven s USB port The port is located on the easyTou...

Страница 60: ...9 2 The Settings Menu Settings menu layout 1 Settings 2 Selection 3 Action bar 9 Configuring Settings in Settings Operating Instructions 60 ...

Страница 61: ...ed to select a cookbook Used to import and export cookbooks Password Used to set a password for Press Go Network Used to set up the network settings for Ethernet Wi Fi kitchenconnect Logbook List with logged control interface actions and error messag es Service Service interface for service technicians Support for maintenance work and troubleshooting Selection buttons Scrollbar Used for vertical s...

Страница 62: ...ar buttons Confirm Press to confirm your selection Delete Used to delete the selected cookbook Add Add new Cancel Used to cancel a sequence or action 9 Configuring Settings in Settings Operating Instructions 62 ...

Страница 63: ... of every easyTouch software menu with the Error list button This button will continue to be displayed as long as there is a system error First check whether you can fix the system error yourself Otherwise call the Service phone number provided or contact Customer Service so that they can assist you further For additional information on the errors and faults that you can fix please refer to the Er...

Страница 64: ...10 2 The Error Messages Menu Error messages menu layout 1 Error display pane 10 Operating the Combi Oven in the Event of a Malfunction Operating Instructions 64 ...

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Страница 66: ...tional technical documentation can be found in the download center at www convotherm com Welbilt offers fully integrated kitchen systems and our products are backed by KitchenCare aftermarket parts and service Welbilt s portfolio of award winning brands includes Cleveland Convotherm Crem Delfield fit kitchenSM Frymaster Garland Kolpak Lincoln Merrychef and Multiplex Manitowoc Merco 2021 Welbilt In...

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