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WARNING: Do not attempt to make any repair to gas carrying, gas burning, ignition components or
structural components without contacting Weber-Stephen Products LLC, Customer Service Department.
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WARNING: Failure to use genuine Weber-Stephen parts for any repair or replacement will void all
warranty protection.
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CAUTION: The burner tube openings must be positioned properly over the valve orifices.
Proper Burner Flame Pattern
The burners in your barbecue were factory set
for the correct air and gas mixture. When the
burners are performing correctly, you will see a
specific flame pattern. The tips may occasionally
flicker yellow
(A)
, with a descending light blue
(B)
to dark blue flame
(C)
.
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WARNING: Blocked and dirty ports can
restrict full gas flow, resulting in a fire (D) in
and around the gas valves, causing serious
damage to your barbecue.
Spider Screens
The combustion air openings of the burners
(E)
are fitted with stainless steel screens to prevent
spiders and other insects from spinning webs
and building nests inside the burners. Dust and
debris can accumulate on the outside of the
spider/insect screen and obstruct the oxygen
flow to the burners.
GAS FLOW
SYMPTOM
• Barbecue does not reach desired temperature or heats unevenly.
• One or more of the burners fail to ignite.
• Flame is low when burner is on high position.
• Flames do not run the whole length of the burner.
• Burner flame pattern is erratic.
CAUSE
SOLUTION
Some countries have regulators with a “flow limiting
device” that has been activated. This safety feature
built into the regulator restricts the gas flow in the
event of a gas leak. You can inadvertently activate this
safety feature without having a gas leak. This typically
occurs when you turn on the gas at the LPG cylinder
and one or more of the control knobs are not in the
off position. It may also occur if you turn on the LPG
cylinder too quickly.
Reset the “flow limiting device” by closing the LPG
cylinder valve and turning all the burner control
knobs to the off position. Wait five minutes to
allow accumulated gas to dissipate, then ignite the
barbecue again following the instructions in the
“Operation” section.
The LPG cylinder is low or empty.
Refill LPG cylinder.
Fuel hose is bent or kinked.
Straighten fuel hose.
Burner ports are dirty.
Clean burner ports. Refer to “Cleaning the Burner Ports.”
SYMPTOM
• Gas is smelled in conjunction with burner flames that appear yellow and lazy.
CAUSE
SOLUTION
Spider screens on the burners are obstructed.
Clean spider screens. Refer to “Cleaning the Spider
Screens” in the Product Care section. Also refer to
the illustrations and information in this section about
proper flame pattern and spider screens.
SYMPTOM
• The smell of gas and/or a light hissing sound.
CAUSE
SOLUTION
The internal rubber seal in the LPG cylinder valve
could be damaged.
Inspect the rubber seal for damage. If damaged,
return LPG cylinder to local retailer.
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B
A
C
D
E
CALL
CUSTOMER
SERVICE
If you are still experiencing any
problems, contact the Customer
Service Representative in your area
using the contact information
on weber.com.
