14
TROUBLESHOOTING
Problem
Burners burn with a yellow or orange
flame, in conjunction with the smell of gas.
Burner does not light, or flame is low in
HIGH position.
Experiencing flare-ups:
CAUTION: Do not line the bottom tray
with aluminum foil.
Burner flame pattern is erratic. Flame is low
when burner is on HIGH. Flames do not run
the whole length of the burner tube.
Inside of lid appears to be “peeling.”
(Resembles paint peeling.)
Check
Inspect Spider Stopper Guards for
possible obstructions. (Blockage of
holes.)
Is fuel hose bent or kinked?
Does the Front burner light with a
match?
Are you preheating barbecue in the
prescribed manner?
Are the cooking grates and
Flavorizer Bars heavily coated with
burned-on grease?
Is the bottom tray "dirty" and not
allowing grease to flow into catch pan?
Are burners clean?
The lid is porcelain-on-steel, not
paint. It cannot “peel.” What you are
seeing is baked on grease that has
turned to carbon and is flaking off.
THIS IS NOT A DEFECT.
Cure
Clean Spider Stopper Guards.
(See Maintenance Section.)
Straighten fuel hose.
If you can light the Front burner
with a match, then check the
Crossover Ignition System.
All burners on high for 10 to 15
minutes for preheating.
Clean thoroughly. (See Cleaning
Section.)
Clean bottom tray.
Clean burners. (See Maintenance
Section.)
Clean thoroughly. (See Cleaning
Section.)
If problems cannot be corrected by using these methods, please contact Weber-Stephen Customer Service.
