Problem
Burners burn with a yellow or orange
flame, in conjunction with the smell of gas.
Burners do not light. -or-
Burners have a small flickering flame in the
HIGH position. -or-
Barbecue temperature only reaches 250˚ to
300˚ degrees in the HIGH position.
Burner does not light, or flame is low in
HIGH position.
Experiencing flare-ups:
CAUTION: Do not line the bottom tray
with aluminum foil.
Burner flame pattern is erratic. Flame is low
when burner is on HIGH. Flames do not run
the whole length of the burner tube.
Inside of lid appears to be “peeling.”
(Resembles paint peeling.)
Fuel scale shows that there is gas in the LP
tank, but tank is empty.
Check
Inspect Weber Spider Stopper
Guards for possible obstructions.
(Blockage of holes.)
The excess flow safety device,
which is part of the barbecue to tank
connection, may have activated.
Is LP fuel low or empty?
Is fuel hose bent or kinked?
Does the Front burner light with a
match?
Are you preheating barbecue in the
prescribed manner?
Are the cooking grates and
Flavorizer Bars heavily coated with
burned-on grease?
Is the bottom tray "dirty" and not
allowing grease to flow into catch
pan?
Are burners clean?
The lid is porcelain-on-steel, not
paint. It cannot “peel.” What you are
seeing is baked on grease that has
turned to carbon and is flaking off.
THIS IS NOT A DEFECT.
Check adjustment of fuel scale.
Cure
Clean Weber Spider Stopper
Guards. (See Section "Annual
Maintenance".)
To reset the excess flow safety
device turn all burner control
knobs and the tank valve OFF.
Disconnect the regulator from the
tank. Turn burner control knobs
to HIGH. Wait at least 1 minute.
Turn burner control knobs OFF.
Reconnect the regulator to the
tank. Turn tank valve on slowly.
Refer to “Lighting Instructions”.
Refill LP tank.
Straighten fuel hose.
If you can light the Front burner
with a match, then check the
Crossover Ignition System.
All burners on high for 10 to 15
minutes for preheating.
Clean thoroughly. (See Section
"Periodic Cleaning".)
Clean bottom tray.
Clean burners. (See Section
"General Maintenance".)
Clean thoroughly. (See Section
"Periodic Cleaning".)
Fuel scale must be adjusted with
an empty tank.
TROUBLESHOOTING
If problems cannot be corrected by using these methods, please contact Weber-Stephen Customer Service.
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