5
Troubleshooting Guide
Strainer
O-Ring
Figure 1
PROBLEM
SOLUTION
1. No water flow from either hot or cold water supply hose:
GREEN LED:
OFF
1. Plug IntelliFlow
®
into electrical outlet.
2. Check electrical outlet for power (reset ground fault).
GREEN LED:
ON
YELLOW LED:
OFF
RED LED:
OFF / FAINT BLINK (Blink Every 3 Seconds)
1. Plug washing machine into IntelliFlow
®
and turn on washing machine.
2. Confirm operation of washing machine by plugging it into a separate electri-
cal outlet.
GREEN LED:
ON
YELLOW LED:
OFF
RED LED:
ON
This indicates that the valve did not open
1. Leak sensor has detected water.
2. Dry off sensor
3. Check for broken or leaking hoses.
4. Unplug IntelliFlow
®
from electrical outlet, correct problem, then re-insert plug
into outlet to reset valve.
5. Turn on washing machine.
GREEN LED:
ON
YELLOW LED:
OFF
RED LED:
BLINKING
1. IntelliFlow
®
internal timing circuit has timed out.
YELLOW LED: OFF Turn off washing machine to reset timing circuit.
2. Unplug and then plug back in sensor
3. Calibrate sensors for 10 seconds
4. Turn on washing machine.
2. No water flow from one hose - (either Hot or Cold):
GREEN LED:
ON
YELLOW LED:
ON
RED LED:
OFF / FAINT BLINK (Blink Every 3 Seconds)
1. Service strainers on washing machine hoses.
2. Service strainers on IntelliFlow
®
(see Figure 1).
Caution prior to servicing strainers, first remove power to IntelliFlow
®
by
unplugging, then shut off both hot and cold water supply to IntelliFlow
®
.
3. Yellow LED Remains On
GREEN LED:
ON
YELLOW LED:
ON
RED LED:
OFF / FAINT BLINK
Some washing machine models include circuitry that causes a slight cur-
rent draw at all times. These models when connected to the IntelliFlow
®
can
cause the water supply to be energized continuously (Yellow LED: ON). The
IntelliFlow
®
can be reset by unplugging and reinstalling the leak sensor. If this
does not resolve this issue, the use of the A2 IntelliTimer is required with the
system in use.
4. Unit feels warm:
This condition is normal. Internal operating temperatures may cause unit to
feel warm to the touch.
5. Unit cycles ON/OFF:
Installation in a horizontal position can cause abnormal overheating of the unit
which causes this cycling condition. Unit must be installed in an upright posi-
tion as shown on pages 2 and 3.
