TROUBLESHOOTING
Hot Water flows, Cold Water does not flow.
Possible Reason
Solution
Cold tank frozen
Disconnect power supply for one house to allow tank to
defrost.
Flush the cold water system.
Check that the cold thermostat settings are correct Cold
Water Temperature – Factory Set Point 41° - 5°C
(Adjustable) 34° - 54° F. (1.1° - 12.2°C)
Mechanical Water Outlet
Faucet Valve
Check that the mechanical water outlet faucet valve is
operating correctly and that water flows through it.
WL270
Operating, Installation, and Service Manual Page 37 - Revision: 4-7-2015