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Limited Product Warranty
The warranty of Waterdrop Reverse Osmosis Filtration System covers defects in materials
and workmanship from the original date of purchase. During the warranty period, we
will replace or repair any part which is deemed to be defective, if product has not been
subjected to tampering, alteration, lack of regular maintenance or improper use after
delivery. The cost of repair or replacement under those excluded circumstances shall be
borne by the consumer. This Limited Warranty does not cover the following items: filters
and all other parts or components that require regular replacement as a result of ordinary
usage. This Limited Warranty only applies if the system is installed, used, and maintained in
compliance with all instructions and requirements enclosed with the system.
This Limited Warranty shall only be valid if:
1. The system is to be used with municipal water only;
2. Feed water pressure is no less than 14.5 PSI and no longer than 87 PSI;
3. Feed water temperature must be no less than 41
°F
and no more than 100
°F
;
4. Feed water must have a pH between 6.5 and 8.5;
5. Turbidity must be less than 1.0 NTU.
Any information or suggestion by Waterdrop with respect to the Product concerning
applications, specifications or standards is provided solely for your convenient reference.
The quality of water supplies may vary seasonably or over a period of time. Your water
usage may vary as well. The manufacturer assumes no liability for the determination of the
proper equipment necessary to meet your requirements, and we do not authorize others
to assume such obligation on our behalf. You must verify and test the suitability of any
information with respect to the Product for your specific application.
This Limited Warranty shall be void if:
1. Cartridge filters are not replaced on the recommended maintenance schedule;
2. The product is purchased from someone other than Waterdrop or Waterdrop’s
authorized dealers as Waterdrop cannot verify or guarantee the integrity or authenticity
of the Product.
Waterdrop’s sole obligation under this warranty shall be repair or replacement of a non-
conforming product or parts of this product, or at Waterdrop’s option, return of the
product and a refund of the purchase price. Our obligation does not include the cost of
transportation. We are not responsible for damage in transit, and claims for such damage
should be presented to the carrier by the customer.
The warranties set forth herein are the only warranties made by Waterdrop with respect
to the product. Waterdrop makes no warranties, expressed or implied, including, but not
limited to, any warranties of fitness or merchantability, except as expressly set forth above.
NOTE: IN CASE SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED
WARRANTY LASTS, YOU MAY CHOOSE TO RETURN THE SYSTEM. IF YOU CHOOSE TO
KEEP IT. YOU AGREE THAT THE ABOVE LIMITATIONS STILL APPLY TO YOU.
