www.watercare.co.uk
www.watercare.co.uk
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WARRANTY
TERMS & CONDITIONS
DIRECT PURCHASES FROM WATERCARE DISTRIBUTORS
This is a manufacturer’s warranty offering 12 months parts and labour
cover on manufacturing faults.
Where possible all repairs will be carried out on site.
CONDITIONS:
- The warranty covers the water softener only and not adjoining pipework.
- Service calls are taken and made Monday to Friday 8.30am – 5.00pm.
- Warranty is for commercial installations only.
- No liability can be accepted for damage caused by the water softener or
ancillary pipework.
- Work carried out that is not covered by this warranty will be charged at our
standard call out and labour rates (please contact for full details).
- Water Softener registrations must be completed and within 21 days of
purchase, see page 11.
EXCLUSIONS:
- Any fault arising from incorrect installation of the softener against the
manufacturers installation instructions.
- Misuse damage or neglect.
- Freezing of softener, water pipes or drain pipes.
- High water pressure. Max 5 bar pressure, exceeding 5 bar will void warranty.
(WaterCare recommends fitting a pressure reducing valve should pressure exceed 3 bar)
- Blocking or kinking of supply or drain hoses.
- Interruption of electricity supply.
(Max incoming temp is 30 degrees. If temp exceeds a HW Softener needed.)
The Labour section of this warranty may be covered by the company
from whom the softener was purchased. Please contact them in the
first instance.
INSTALLATION GUIDE
To-By-Pass softener in case of technical fault: Close inlet and outlet isolation valve to
softener and open By-pass valve on mains supply - Reverse to reconnect softener.
SOFT WATER
TO SERVICE
EQUIPMENT
CONTROL VALVE
13 AMP
POWER SOCKET
WATER SOFTENER
INLET
Stop Tap on
incoming
main supply
Pressure
Reducing Valve
(PRV) if inlet
water pressure
exceeds 3 bar
Hard water
supply for
drinking water
Non-return valve
Inlet Valve (open)
Braided hoses
Inlet & outlet
flexible
Outlet Valve
Bypass Valve
(shut)
Trapped upstand
or run drain hose
to external gully
Overflow hose
terminated
through
outside wall
Air gap
Drain clip
