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Troubleshooting Guide - Platinum

 

 

Problem 

Possible Cause 

Solution 

 

a. Transformer unplugged 

a. Connect power 

1. Timer does not display   b. No electric power at outlet 

b. Repair outlet or use working outlet 

    time of day 

c. Defective transformer 

c. Replace transformer 

 

d. Defective PC board 

d. Replace PC board 

 

a. Switched outlet 

a. Use uninterrupted outlet 

2. Timer does not display                   

b. Power outage 

b. Reset time of day 

    correct time of day 

c. Defective PC Board 

c. Replace PC board 

 

a. Power outages 

a. Reset control valve to correct time of 
day 

3. Control valve  

b. Time of day not set  correctly 

b. Reset to correct time of day 

    regenerates at wrong  
    time of day 

c. Time of regeneration incorrect 

c. Reset regeneration time 

 

a. Control valve has just been 
serviced 

a. Press SET HOUR and DOWN for 3 
seconds or unplug power source jack  
(black wire) from the circuit board and 
plug back in to reset control valve 

4. E1, E2 or E3 

b. Foreign matter is lodged in 
control valve 

b. Check piston and spacer stack 
assembly for foreign matter 

 

c. High drive forces on piston 

c. Replace piston(s) and spacer stack 
assembly 

E1-Unable to recognize 
start of regeneration 

d. Control valve piston not in home 
position 

d. Press SET HOUR and DOWN for 3 
seconds or unplug power source jack 
(black wire) from the circuit board and 
plug back into reset control valve 

 

e. Motor not inserted fully to engage 
pinion, motor wires broken or 
disconnected, motor failure 

e. Check motor and wiring. Replace motor 
if necessary 

 

f. Drive gear label dirty or damaged, 
missing or broken gear 

f. Replace or clean drive gear 

E2-Unexpected stall 

g. Drive bracket incorrectly aligned 
to back plate 

g. Reset drive bracket properly 

 

h. PC board is damaged or 
defective 

h. Replace PC board 

E3-Motor ran to long,  
timed out trying to reach 

i. PC board incorrectly aligned to 
drive bracket 

i. Ensure PC board is correctly snapped 
on to drive bracket 

the next cycle position 

 

 

or trying to reach home 

 

 

position 

 

 

 

 

 

 

a. Motor not operating 

a. Replace motor 

5. Control Valve stalled in   b. No electric power at outlet 

b. Repair outlet or use working outlet 

regeneration 

c. Defective transformer 

c. Replace transformer 

 

d. Defective PC board 

d. Replace PC board 

 

e. Broken drive gear or drive cap 
assembly  

e. Replace drive gear or drive cap 
assembly 

 

f. Broken piston retainer 

f. Replace drive cap assembly 

 

g. Broken main or regenerant piston 

g. Replace main or regenerant piston 

6. Control valve does not 

a. Transformer unplugged 

a. Connect transformer 

    regenerate  

b. No electric power at outlet 

b. Repair outlet or use working outlet 
 
 

 

 

16 

Содержание ECONO Series

Страница 1: ...TECHNICAL GUIDANCE IT IS STRONGLY RECOMMENDED THAT QUALIFIED DEALER SERVICE PERSONNEL BE CONTACTED IN THE EVENT OF AN UNKNOWN INTERRUPTION OF SERVICE OR APPARENT PRODUCT MALFUNCTION AN ANNUAL PREVENTA...

Страница 2: ...ration 5 Consumer Valve Programming Set up 7 Backwashable Filter System Setup 8 Backwashable Filter Setting Options 10 Econo Control Valve Function and Cycles of Operation 12 Backwashable Filter Syste...

Страница 3: ...T SERIES 1500 CONTRO VALVE AND MEDIA SPECIFICATIONS BTC1 BTC2 BTMC1 MINERAL TANK SIZE 10 x 44 12 x 52 10 x 44 MEDIA CU FT 1 0 cu ft 2 0 cu ft 1 0 cu ft OPERATING PRESSURE 40 100 PSI 40 100 PSI 40 100...

Страница 4: ...onics and establishes the service piston position The display should flash all wording then flash the software version e g 154 and then reset the valve to the service position All plumbing should be d...

Страница 5: ...E NUT If the fitting is leaking tightening the nut will not stop the leak Remove the nut remove the fitting and check for damage or misalignment of the o ring Do not use pipe dope or other sealant on...

Страница 6: ...6...

Страница 7: ...the steps as shown to the UP or DOWN An arrow points to PM the right Access the mode by pressing during p m hours Simultaneously press SET HOUR and UP simultaneously for SET HOUR and DOWN to return t...

Страница 8: ...on the valve is activated To unlock press NEXT and CLOCK in sequence then press NEXT and simultaneously for 3 seconds and release Step 2F Choose FILTERING using the or buttons Press NEXT to go to Step...

Страница 9: ...after a set period of time The start of regeneration is de ned as the rst backwash cycle Dn brine cycle or UP brine cycle which ever comes rst Set Gal on Relay activates after a set number of gallons...

Страница 10: ...displays normally rotate however pressing NEXT will pause on the selected display for 5 minutes Pressing NEXT will alternate between the displays One of the displays is always the current time of day...

Страница 11: ...set to on 0 there is no set delayed regeneration time so REGEN TODAY will not activate if REGEN button is pressed To initiate a manual regeneration immediately press and hold the REGEN button for thr...

Страница 12: ...d pliers Disassembly for servicing takes much less time than comparable products currently on the market Control valve installation is made easy because the distributor tube can be cut above to below...

Страница 13: ...day of the week by using the UP or DOWN buttons see chart at right for date codes Press SET HOUR to go to STEP 417 STEP 417 Sunday Regeneration To regenerate on Sunday use the UP or DOWN Button until...

Страница 14: ...es not point to Regen a regeneration will not occur on Friday Press SET HOUR to go to STEP 1017 STEP 1017 Saturday Regeneration To regenerate on Saturday use the UP or DOWN button until the arrow poin...

Страница 15: ...e the system sooner than when the system calls for it usually referred to as a manual regeneration There may be a period of heavy water usage because of guests or a heavy laundry day To initiate a man...

Страница 16: ...position d Press SET HOUR and DOWN for 3 seconds or unplug power source jack black wire from the circuit board and plug back into reset control valve e Motor not inserted fully to engage pinion motor...

Страница 17: ...es when UP and DOWN buttons are depressed 8 Smell and or Iron bleeding thru a Size of equipment correct b Check media a Chlorinate hot tank 9 Smell Hot side only b Optional to remove anode rod c If co...

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