
26
Watcher Total Protection
XL Series User Manual
RMA / Service Request
If you need to return this product to the manufacturer for service or repair
you must first obtain an RMA/Service number. RMA/Service numbers are
issued by going to www.WatcherProducts.com and clicking on the service
link. This page will ask you a few questions regarding the problem with
the DVR unit and it will issue you a return for service number. Please make
sure you follow all the directions on the RMA/Service paperwork to speed
up the processing of your request.
Packaging / Shipping / Returns
Any product being returned it is recommended that you send back in its
original packaging. If original packaging is unavailable please go to www.
watcherproducts.com to see the requirements for packaging and shipping
a DVR unit. If packaging and shipping procedures are not followed your
equipment warranty may be voided and shipment may be refused. If you
have any questions on packaging or shipping your DVR please contact your
local installer or dealer.
DVR Warranty
The full terms and conditions of your Digital Video Recorder’s warranty
is outlined on the included warranty card. If warranty card is unavailable,
warranty information may be obtained by visiting www.WatcherProducts.com
or by contacting your local installer or dealer.