TROUBLESHOOTING
16
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
SOLUTION
Motor fails to start when switch
trigger is depressed.
Battery is not secure.
To secure the battery pack, make sure
the latches on the top of the battery
pack snap into place.
Battery is not charged.
Charge the battery pack according
to the instructions included with your
model.
String trimmer stops while cutting
The trimmer head is bound.
Stop the trimmer, remove the battery,
and remove the grass from the trimmer
head.
The battery pack is too hot.
Remove the battery and allow it to cool
in a cool; dry area.
The battery pack is fully discharged.
Recharge the battery per the
instructions in the battery manual
Line will not advance
There is not enough line in the
spool.
Remove the battery and replace the
trimmer line.
String trimmer is always at low
speed
The trimmer line is too short, or the
load is small
Knock the trimmer head to release the
line, and the speed will be increasing
according to the load
LED indicator of tool flash for 1-19
times, motor fails to start
Motor controller fault, or over
temperature, or low battery, or over
load, etc.
1.Release the trigger and restart the
machine after 3-5s; or
2.stop the operation and cool the tool
and battery; or
3.Charge the battery
