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6 GUARANTEE
Warmflow Buffer tanks must be disposed of according to local regulations by using a
public or private waste collection service.
Warmflow Buffer Tanks are supplied with the following guarantees from the date of
purchase:
(a) A 2-year guarantee on the duplex stainless steel buffer tank body against defects
of material.
(b) A 2-year guarantee on all parts and components as well as any defects that may
have occurred from time to time during the normal manufacturing process of the
buffer tank as carried out by those exercising all relevant skill and experience and
complying with all relevant legislation, regulations, standards and codes of practice
relating to the manufacturing process.
1. The guarantees provided are from the date of purchase and are conditional upon:
1.1 the unit being installed and commissioned by competent persons in accordance
with the manufacturer’s instructions and all legislation, regulations, standards,
codes and by-laws in force at the time;
1.2 the product being registered with Warmflow within 30 days of installation and
the guarantee registration completed and returned to Warmflow along with
evidence of the date of purchase;
1.3 the unit not being modified in any way, or misused or subject to neglect;
1.4 the unit being serviced annually by competent persons in accordance with the
manufacturer’s instructions and legislation, regulations, standards, codes and
by-laws in force at the time;
1.5 each service record being completed and proof of purchase and servicing being
retained and made available to Warmflow in respect of any claim being made
under the terms of this guarantee;
1.6 the unit being used solely for its intended purpose, not used for the storage of
potable water or domestic hot water or used in conjunction with water from a
private source.
Failure to comply with any of the conditions outlined in this clause will invalidate the
guarantee in its entirety.
2. The guarantee is not transferable and excludes:
2.1 labour costs associated with the replacement of the unit or its components;
2.2 any defects that appear after the customer makes any modification or alteration
to the unit;
2.3 defects caused by the improper use or storage of the unit and in particular (but
without limitation) Warmflow shall not be liable in the case of defects arising
from normal deterioration or improper or faulty handling, operation or
processing of the unit by the customer;
2.4 consequential losses however caused.
3. If within the 2-year guaranteed period, as set out at (a) and (b) above, a material
defect is discovered in the Unit:
