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10

Step 9:Install PC Client and Mobile App

1.

For PC, install the progam

in the CD, add the cameras in.

2.

For Android, copy the app

“E-view” to the phone, install it.

3.

For iPhone, iPad, go to App Store, search

“wanscam” to download “e-View”.

FAQ

1.Why does my computer or security software say the software is dangerous and
it is a virus?

The wizard will detect device in oyur network, and it seems like a virus.
Please ignore the warning and continue.

2.Why can’t the wizard detect the camera?

Please make sure the network cable is connected and turn off firewall and security
software on your computer.

3.Why does the wizard say “the camera cannot be accessed,please choose Auto
IP Set or manual setting”after we have alrealy done Auto IP Set and Manual
Setting?

Please connect the camera to your router or ADSL router,and DO NOT connect it to
your PC directly.

4.Why does the camera always ask for username and password,or it says
Incorrect User?

Содержание HW Series

Страница 1: ...1 Wireless IP Camera Quick Installation Guide...

Страница 2: ...X1 CD X1 Certificate of Quality X1 Warranty Card X1 Mounting bracket X1 Mounting screw X1 Key Features 1 720P HD Lens 2 Free P2P 3 Support 9 screens viewing by IE Browser 4 Remote viewing by Mobile 5...

Страница 3: ...the back of the camera Make sure it is attached securely Connect your camera to the router modem or switcher with net cable Plug in the power After a while the yellow network light at the rear of the...

Страница 4: ...3 The method of the camera connection...

Страница 5: ...Tool Open the CD click the search tool will run automatically No need to install You can copy this software to your desktop Every camera has an IP address fixed or dynamic The search tool is used to f...

Страница 6: ...hange it manually When you finished click Apply Click it can help you configure an usable IP address automatically 2 Finish confirmation double click the camera IP address in the search tool or click...

Страница 7: ...ill see live video Live video of IE browser If the ActiveX installation failed then you are still unable to see a live video just a black screen please don t forget to allow the ActiveX plug in to run...

Страница 8: ...G1200 vipcam org To make it work you have to do port Forwarding In your router That is create a virtual server put your camera IP address and port in Step 6 Mail Service Settings and Alarm Service Se...

Страница 9: ...email password Note This function works when the ip camera access network When you use Gmail the port should be 465 SSL should be TLS The most important make sure your Gmail has enabled SMTP 2 Alarm...

Страница 10: ...dule For HW0021 HW0024 with SD card recording function This sector is for SD card recording settings When the SD card has been inserted it will show the capacity of the card But at first you need to f...

Страница 11: ...twork and it seems like a virus Please ignore the warning and continue 2 Why can t the wizard detect the camera Please make sure the network cable is connected and turn off firewall and security softw...

Страница 12: ...eo Mobile application supports video but does not support audio you could find some 3rd party application support audio for this IP camera 7 Why is the image blurry Remove the protective film on the l...

Страница 13: ...model For example pan and tilt function are for Pan Tilt enabled cameras only If you have any difficulty with the installation please contact our customer service for help or refer to the offical web...

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