7
Charger is not going online over 3G/4G after configuration
• Wait 3 minutes and check again.
• Check that your app is correctly connected to the charger over Bluetooth. You can easily check this
by performing a lock/unlock action from the app.
• Go to 3G/4G configuration screen and check that the 3G/4G switch is in ON position. If it is not, then
switch it on.
• The previously saved configuration will be shown except for the parameters PIN and Password
which are hidden for security reasons. Assure that the name of APN, User and Dialling Number are
correct.
• Enter again the correct PIN code and Password and save the configuration.
• ATTENTION: Saving a configuration with empty PIN and Password parameters may wrongly
configure the 3G/4G USB stick.
• If previous steps did not solve the problem, check that the SIM card is correctly introduced in the
3G/4G USB stick
9. Legal Notice
This document is intended to be used as a reference guide for the operation of the charger. The
product images shown are for illustration purposes only and may not be an exact representation of
the product. Wallbox reserves the right to make changes to the specifications and processes of the
product and documentation at any time without prior notice.
