Product Support
Troubleshooting
25
Information for Users on Disposal of Old Equipment and Batteries
[European Union only]
These symbols indicate that equipment with these symbols should not be disposed of as
general household waste. If you want to dispose of the product or battery, please consider
the collection systems or facilities for appropriate recycling.
NOTE:
The sign Pb below the symbol for batteries indicates that this battery contains
lead
Battery
Problem
Possible Reasons
What To Do
The LED indicator does not
glow.
Mains cable is not connected.
Check if the mains cable is plugged into the power
socket.
No picture or sound.
No signal or weak signal.
Check the aerial and video connections (scart/HDMI).
The settings you have done in the
menus have not been changed
The digital set-top box was
unplugged without
fi
rst going to
standby.
Before unplugging your digital set-top box, wait for going
to standby.
You see the on-screen error
message related with LNB short-
circuit protection mode.
The dish installation is not correct
or cable connections have been
made incorrect.
Check the connection.
If the problem persist,
Contact with the colsest service for help.
The remote control is not
working.
• The set-top-box is in standby.
• Remote control is out of range.
• Batteries are exhausted.
• Press the STANDBY button.
• Check that the remote control range is clear.
• Replace the batteries with new ones.
You have forgotten any channel
lock code or password..
When the password is forgotten, you can perform
First Time Installation to set it back to its default value
“0000”.
01_TS7100_[GB]_DVB645_PVR_2712UK_10078521_50216711.indd Ksm1:25
05.04.2012 17:02:18
