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TROUBLESHOOTING
If the Wacom Tablet driver failed to load properly, first perform the recommended action in the error
message on your screen. If that does not solve the problem, perform the troubleshooting tests for your
tablet or tool(s).
TESTING SERIAL TABLETS
Make sure your Intuos tablet is properly connected and that power is on to both your computer and tablet.
1.
Check power to the tablet. You should see the tablet’s orange status LED whenever the tablet cable
is connected to AC power, the power switch is turned on, and your AC power adaptor is plugged in.
If not, try the following:
•
Make sure the AC power adaptor is securely connected to the tablet cable.
•
Make sure the AC power supply is plugged into an active outlet.
•
Make sure the tablet is turned on (12x12 and larger tablets).
Important: Use only the AC adaptor that came with Intuos. Other adaptors may cause damage to
your tablet.
If the orange status LED did not come on, you may have a defective tablet or power supply.
See
.
