W Box Technologies 0E-HDMISW5X1, Руководство пользователя

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9
Steps of Regular Troubleshooting Routine
1. Power: Make sure all devices are powered on (source, switcher,
and display devices).
2. Indicator: Make sure LED indicators of the switcher are normal
according to user manual.
3. Devices: Please make sure picture can be shown normally
when connecting source to display devices directly.
4. Cable : Plug in and out HDMI cable or try another HDMI cable.

For1080P, the input/output HDMI cable
’s length should be
within 16ft/5m.

For 4K@60Hz, the input/output HDMI
cable’s length should
be within 10ft/3m.
5. Compatibility: Please test other source and display devices to
determine if it is a compatibility issue.
Typical Questions
1. How to deal with video flash or cut off during the
installation?

Verify that all the indicators are solid on. If not, please check
if the HDMI cables are well connected.

Verify that the display device works properly and that the
source devices have normal signal output. Also, make sure
HDMI sources are under 4K@60Hz 4:2:0 8bit.
2. How to deal with a weak or not working IR signal?

Make sure the IR receiver cable is correctly installed
according to the diagram above.

Pay attention to the control angle and distance as below.
The control signal will be better when your controller is
pointed at the IR receiver head directly.