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Page 15

TROUBLESHOOTING & WARRANTY

LIMITED WARRANTY

Any repair, replacement, or warranty service, 
and all questions about this product should 
be directed to W Appliance Co. at 

1 (855) 

855-0294

 from the USA or Puerto Rico.

W Appliance Co. warrants to the original purchaser 
that the product will be free from defects in material, 
parts and workmanship for the period designated for 
this product. The warranty commences the day the 
product is purchased and covers up to a period of 

1 year (12 months) for labor/1 year (12 months) for 
parts (manufacturing defects only)/carry in service/ 
and a total of 2 years (24 months) for compressor 
part only

. W Appliance Co. agrees that it will, at its 

option, replace the defective product with either 
a new or remanufactured unit equivalent to your 
original purchase during the warranty period. 

Exclusions

: This warranty does not apply if any of the 

following conditions exist:
1.  The appearance or exterior of the product has 

been damaged or defaced, or altered or modified 
in either design or construction. 

2.  The product’s original serial number has been 

altered or removed, or cannot be readily 
determined.

3.  Damage is due to a power line surge, or 

connection to an improper voltage source.

4.  Damage is due to general misuse, accidents, or 

acts of God.

5.  Repair attempts were made by unauthorized 

service providers; parts other than genuine 
parts were used; or parts were obtained from 
unauthorized service companies. 

6.  The product was transferred from the original 

owner.

7.  The product was purchased as refurbished, like 

new, or second-hand, or with  “As-Is” or “Final 
Sale” terms.

8.  The product was used in a commercial or rental 

setting.

9.  The product was used in settings other than 

ordinary households, or used other than in 
accordance with the provided instructions. 

10.  Damage is due to improper installation.

The following costs are not covered under this 
warranty:
1.  Transportation and shipping costs associated with 

the replacement of the unit.

2.  Service calls to instruct you how to use your 

product.

3.  Service calls to repair or replace the house fuse, 

reset a circuit breaker, or correct the wiring in the 
house.

4. Service calls required due to improper installation.

REPAIR OR REPLACEMENT AS PROVIDED UNDER 
THIS WARRANTY IS THE EXCLUSIVE REMEDY 
OF THE CUSTOMER; W Appliance Co. SHALL 
NOT BE LIABLE FOR ANY INCIDENTAL OR 
CONSEQUENTIAL DAMAGES FOR BREACH OF 
ANY EXPRESS OR IMPLIED WARRANTY ON THIS 
PRODUCT, EXCEPT TO THE EXTENT PROHIBITED 
BY APPLICABLE LAW. ANY IMPLIED WARRANTY 
OF MERCHANTABILITY OF FITNESS FOR A 
PARTICULAR PURPOSE ON THIS PRODUCT IS 
LIMITED TO THE DURATION OF THE WARRANTY.

Some states do not allow the exclusion or limitations 
of incidental or consequential damages, or limitations 
on how long the warranty lasts. In these cases the 
above exclusions or limitations may not apply to you. 
This warranty gives you specific legal rights and you 
may also have other rights which vary from state to 
state.

Obtaining Service

: To obtain service, product 

literature, supplies or accessories please call

1 (855) 855-0294

 to create a ticket for exchange/

repair. Please make sure to provide the date of 
purchase, model number and a brief description of 
the problem. Our customer service representative
will contact you or send detailed return instructions.

W Appliance Co. does not warrant that the appliance will work 
properly in all environmental conditions, and makes no warranty 
and representation, either implied or expressed, with respect 
to the quality, performance, merchantability, or fitness for a 
particular purpose other than the purpose identified within this 
user’s manual. W Appliance Co. has made every effort to ensure 
that this user’s manual is accurate and disclaims liability for any 
inaccuracies or omissions that may have occurred. Information 
in this user’s manual is subject to change without notice and 
does not represent a commitment on the part of W Appliance 
Co.. W Appliance Co. reserves the right to make improvements 
to this user’s manual and/or to the products described in this 
user’s manual at any time without notice. If you find information 
in this manual that is incorrect, misleading, or incomplete, please 
contact us at

 1- 855-855-0294

.

W Appliance Company LLC,
New York, NY 10018

Содержание Commercial COOL CCUN28W

Страница 1: ...User Manual Upright Freezer MODEL CCUN28W CCUN28B CCUN28WV CCUN28BV...

Страница 2: ...Page 2...

Страница 3: ...of the freezer Staple your receipt to your manual You will need it to obtain warranty service Model number Serial number Date of purchase SAFETY INFORMATION Important Safety Instructions Refrigerant...

Страница 4: ...ed technician performs the service Component parts shall be replaced with like components and servicing shall be done by factory authorized service personell so as to minimize the risk of possible ign...

Страница 5: ...e and Garden Bulletin No 69 reads You may safely refreeze frozen foods that have thawed if they still contain ice crystals or if they are still cold below 40 F Thawed ground meats poultry or fish that...

Страница 6: ...ly grounded 3 You have any questions about the grounding or electrical instructions POWER SUPPLY CORD 1 Avoid the use of an extension cord because of potential safety hazards under certain conditions...

Страница 7: ...oam plastic etc 6 To level your freezer use the two leveling legs located on the bottom front of your freezer Adjust by turning the legs counter clockwise to raise or clockwise to lower your freezer T...

Страница 8: ...Loosen the top hinge screws using a Phillips head screwdriver 3 Adjust the door and then Re tighten the screws DOOR REVERSAL 1 Remove any loose items in the freezer and carefully place it on its back...

Страница 9: ...es insert the 3 screws and partially secure Make sure the door and cabinet are properly aligned and then secure tightly 10 Place the unit back in an upright position Replace the top hinge cover STARTI...

Страница 10: ...needs Unplug the freezer to shut off the power to the unit NOTE Wait 3 5 minutes before restarting if you unplug the freezer The unit may fail to operate properly if restarted too quickly If the ambi...

Страница 11: ...power cord from the wall outlet Replug the power cord to the wall outlet once the power has been restored For long period of power outage inspect and discard the spoiled or thawed foods from the freez...

Страница 12: ...DEFROST Defrost the freezer when the frost accumulated is about 1 8 thick Unplug the unit Remove all contents from the freezer compartment and leave the door open until ice and frost dissolve thoroug...

Страница 13: ...fuse or a tripped main circuit breaker If these seem to be operating properly test the outlet with another appliance IF NONE OF THE ABOVE SOLVES THE PROBLEM CONTACT A QUALIFIED TECHNICIAN DO NOT TRY T...

Страница 14: ...eck door gasket for proper seal C Set the temperature control dial to a colder setting temporarily D Please look in the Protection From Heat and Moisture section Heavy build up of frost possibly also...

Страница 15: ...duct 3 Service calls to repair or replace the house fuse reset a circuit breaker or correct the wiring in the house 4 Service calls required due to improper installation REPAIR OR REPLACEMENT AS PROVI...

Страница 16: ...2020 W Appliance Company LLC All Rights Reserved May 2020...

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