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States, or used for commercial or institutional purposes (including but not limited
to Products used for rental purposes); or
7. Product returned without valid proof of purchase (see 2 below); or
8. Charges for installation or set up, adjustment of customer controls, and installation
or repair of systems outside the unit.
How do you get warranty service?
• To obtain warranty service in the United States of America, call 1 800-595-9511
for instructions regarding where to return the Product. Before calling for service,
please check the user’s manual. A check of the Product controls and features may
save you a service call.
• Except as provided by applicable law, you assume the risk of loss or damage during
transit and transportation and are responsible for delivery or handling charges
incurred in the transport of Product(s) to the service location . VTECH will return
repaired or replaced product under this limited warranty to you, transportation,
delivery or handling charges prepaid .VTECH assumes no risk for damage or loss
of the Product in transit.
• If the Product failure is not covered by this limited warranty, or proof of purchase
does not meet the terms of this limited warranty, VTECH will notify you and will request
that you authorize the cost of repair prior to any further repair activity. You must
pay for the cost of repair and return shipping costs for the repair of Products that
are not covered by this limited warranty.
What must you return with the Product to get warranty service?
1. Return the entire original package and contents including the Product to the VTECH
service location along with a description of the malfunction or difficulty;
2. Include “valid proof of purchase” (sales receipt) identifying the Product purchased
(Product model) and the date of purchase or receipt; and
3. Provide your name, complete and correct mailing address, and telephone number.
Other Limitations
• This warranty is the complete and exclusive agreement between you and VTECH.
It supersedes all other written or oral communications related to this Product. VTECH
provides no other warranties for this product. The warranty exclusively describes
all of VTECH’s responsibilities regarding the product. There are no other express
warranties. No one is authorized to make modifications to this limited warranty and
you should not rely on any such modification.
Warranty Statement
What does this limited warranty cover?
• The manufacturer of this VTECH product, VTECH Communications, warrants to
the holder of a valid proof of purchase (“Consumer” or “you”) that the product and
all accessories provided by VTECH in the sales package (“Product”) are free from
material defects in material and workmanship, pursuant to the following terms and
conditions, when installed and used normally and in accordance with operation
instructions. This limited warranty extends only to the Consumer for Products
purchased and used in the United States of America.
What will VTECH Communications do if the Product is not free from material
defects in materials and workmanship during the limited warranty period
(“Materially Defective Product”)?
• During the limited warranty period, VTECH’s authorized service representative
will repair or replace at VTECH’s option, without charge, a Materially Defective
Product. If we repair this product, we may use new or refurbished replacement
parts. If we choose to replace this product, we may replace it with a new or
refurbished product of the same or similar design.VTECH will return repaired or
replacement products to you in working condition. VTECH will retain defective
parts, modules, or equipment. Repair or replacement of Product, at VTECH‘S
option, is your exclusive remedy. You should expect the repair or replacement
to take approximately 30 days.
How long is the limited warranty period ?
• The limited warranty period for the product extends for ONE(1)YEAR from the
date of purchase if we repair or replace a Materially Defective Product under the
terms of this limited warranty. This limited warranty also applies to repaired or
replacement Products for a period of either (a) 90 days from the date the repaired
or replacement Product is shipped to you or (b) the time remaining on the original
one-year warranty; whichever is longer.
What is not covered by this limited warranty ?
This limited warranty does not cover
1. Product that has been subjected to misuse, accident, shipping or other physical
damage, improper installation, abnormal operation or handling, neglect,
inundation, fire, water or other liquid intrusion; or
2. Product that has been damaged due to repair, alteration or modification by anyone
other than an authorized service representative of VTECH; or
3. Product to the extent that the problem experienced is caused by signal conditions,
network reliability or cable or antenna systems; or
4. Product to the extent that the problem is caused by use with non-VTECH electrical
accessories; or
5. Product whose warranty/quality stickers, Product serial numbers plates or electronic
serial numbers have been removed, altered or rendered illegible; or
6. Product purchased, used, serviced, or shipped for repair from outside the United
Warranty Statement
Additional Information
Additional Information
