5. Connect the power adapter to the camera unit
and a power supply not controlled by a wall
switch.
3. Align the holes on the wall mount bracket
with the screws on the wall or on the ceiling.
Tighten the screws in the holes.
4. Place the camera unit on the wall mount
bracket, and then slide it forward until it locks
into place.
-OR-
Before use
NOTES
• This HD video monitor is intended as an aid. It is not
a substitute for proper adult supervision, and should
not be used as such.
Testing the sound level of the
HD video monitor
CAUTION
• For hearing protection, make sure the
parent unit is more than 1 meter (3 feet)
away from the camera unit. If you hear any
high-pitched noise from the parent unit
when the Play sound or Talkback function of
the camera unit is enabled, move the parent
unit further until the noise stops. You can
also press
-/VOL
on the parent unit to lower or mute
the noise.
TIP
• Increase the parent unit speaker volume if you
cannot hear the sounds transmitted from the camera
unit when the Play sound function is enabled.
Positioning the HD video monitor
CAUTION
• Keep the camera unit out of the reach of your baby.
Never place or mount the camera unit inside the
baby’s crib or playpen.
1. Place the camera unit more than 1 meter
(3 feet) away from your baby.
Specifications are subject to change without notice.
© 2016 VTech Communications, Inc.
All rights reserved. 12/16. VM991_IG_V1.0
Document order number: 91-010162-010-100
General product care
To keep this product working well and looking
good, follow these guidelines:
• Avoid putting it near heating appliances and
devices that generate electrical noise (for
example, motors or fluorescent lamps).
• DO NOT expose it to direct sunlight or
moisture.
• Avoid dropping the product or treating it
roughly.
• Clean with a soft cloth.
• DO NOT immerse the camera unit in water
and do not clean it under the tap.
• DO NOT use cleaning spray or liquid cleaners.
• Make sure the camera unit is dry before you
connect it to the mains again.
Storage
When you are not going to use the HD video
monitor for some time, store the parent unit, the
camera unit, and the adapters in a cool and dry
place.
Technical specifications
Frequency
Camera unit: 2412 - 2462 MHz
Channels
11
LCD
5’’ Color LCD
(IPS 480x854 pixels)
Nominal
effective
range
Maximum power allowed by FCC
and IC. Actual operating range may
vary according to environmental
conditions at the time of use.
Power
requirement
1. Parent unit power adapter:
Input: 100-240V AC 50/60Hz
Output: 5V DC 1.5A
2. Parent unit USB charger: 5V DC
3. Parent unit: 3.7V Li-polymer
battery is built-in.
Camera unit power adapter:
Input: 100-240V AC 50/60Hz
Output: 5V DC 1500mA
Frequently asked questions
Below are the questions most frequently asked about
the HD video monitor. If you cannot find the answer to
your question, visit our website at
(US) www.vtechphones.com or
(Canada) www.vtechcanada.com; or call
1-844-848-8324 (1-844-84-VTECH).
Why does the
camera unit
not respond
normally?
Try the following (in the order
listed) for common cure:
1. Disconnect the power to the
camera unit.
2. Wait a few minutes before
connecting power back to the
camera unit.
3. Run the app again.
Why is my
screen in black
and white?
The screen is in black and white
during nighttime or in a dark
room. This is normal due to
external light sources.
Why does my
camera show
offline? Why is
the connection
lost every now
and then?
The camera unit may lose the
Internet connection. Check your
network and the router setting.
Other electronic products may
cause interference with your
camera. Try installing your
camera as far away from these
electronic devices as possible.
Limited warranty
What does this limited warranty cover?
The manufacturer of this VTech Product warrants to
the holder of a valid proof of purchase (“Consumer” or
“you”) that the Product and all accessories provided in
the sales package (“Product”) are free from defects in
material and workmanship, pursuant to the following
terms and conditions, when installed and used
normally and in accordance with the Product operating
instructions. This limited warranty extends only to the
Consumer for Products purchased and used in the
United States of America and Canada.
What will VTech do if the Product is not free from
defects in materials and workmanship during
the limited warranty period (“Materially Defective
Product”)?
During the limited warranty period, VTech’s authorized
service representative will repair or replace at VTech’s
option, without charge, a Materially Defective Product. If
we repair the Product, we may use new or refurbished
replacement parts. If we choose to replace the Product,
we may replace it with a new or refurbished Product
of the same or similar design. We will retain defective
parts, modules, or equipment. Repair or replacement of
the Product, at VTech’s option, is your exclusive remedy.
VTech will return the repaired or replacement Products
to you in working condition. You should expect the repair
or replacement to take approximately 30 days.
How long is the limited warranty period?
The limited warranty period for the Product extends
for ONE (1) YEAR from the date of purchase. If VTech
repairs or replaces a Materially Defective Product under
the terms of this limited warranty, this limited warranty
also applies to the repaired or replacement Product for
a period of either (a) 90 days from the date the repaired
or replacement Product is shipped to you or (b) the time
remaining on the original one-year warranty; whichever
is longer.
What is not covered by this limited warranty?
This limited warranty does not cover:
1. Product that has been subjected to misuse,
accident, shipping or other physical damage,
improper installation, abnormal operation or
handling, neglect, inundation, fire, water or other
liquid intrusion; or
2. Product that has been damaged due to repair,
alteration or modification by anyone other than an
authorized service representative of VTech; or
3. Product to the extent that the problem experienced
is caused by signal conditions, network reliability, or
cable or antenna systems; or
4. Product to the extent that the problem is caused by
use with non-VTech accessories; or
5. Product whose warranty/quality stickers, product serial
number plates or electronic serial numbers have been
removed, altered or rendered illegible; or
6. Product purchased, used, serviced, or shipped for
repair from outside the United States of America
or Canada, or used for commercial or institutional
purposes (including but not limited to Products used
for rental purposes); or
7. Product returned without a valid proof of purchase
(see item 2 on the next page); or
8. Charges for installation or set up, adjustment of
customer controls, and installation or repair of
systems outside the unit.
How do you get warranty service?
To obtain warranty service in the USA and Canada,
please visit our website at
(US) www.vtechphones.com or
(Canada) www.vtechcanada.com; or call
1-844-848-8324 (1-844-84-VTECH).
NOTE:
Before calling for service, please review the
user’s manual - a check of the Product’s controls and
features may save you a service call.
Except as provided by applicable law, you assume the
risk of loss or damage during transit and transportation
and are responsible for delivery or handling charges
incurred in the transport of the Product(s) to the service
location. VTech will return repaired or replaced Product
under this limited warranty. Transportation, delivery
or handling charges are prepaid. VTech assumes no
risk for damage or loss of the Product in transit. If the
Product failure is not covered by this limited warranty,
or proof of purchase does not meet the terms of this
limited warranty, VTech will notify you and will request
that you authorize the cost of repair prior to any further
repair activity. You must pay for the cost of repair and
return shipping costs for the repair of Products that are
not covered by this limited warranty.
What must you return with the Product to get
warranty service?
1. Return the entire original package and contents
including the Product to the VTech service location
along with a description of the malfunction or
difficulty; and
2. Include a “valid proof of purchase” (sales receipt)
identifying the Product purchased (Product model)
and the date of purchase or receipt; and
3. Provide your name, complete and correct mailing
address, and telephone number.
Other limitations
This warranty is the complete and exclusive agreement
between you and VTech. It supersedes all other
written or oral communications related to this Product.
VTech provides no other warranties for this Product.
The warranty exclusively describes all of VTech’s
responsibilities regarding the Product. There are no
other express warranties. No one is authorized to make
modifications to this limited warranty and you should not
rely on any such modification.
State/Provincial Law Rights: This warranty gives you
specific legal rights, and you may also have other rights,
which vary from state to state or province to province.
Limitations: Implied warranties, including those of fitness
for a particular purpose and merchantability (an unwritten
warranty that the Product is fit for ordinary use) are limited
to one year from the date of purchase. Some states/
provinces do not allow limitations on how long an implied
warranty lasts, so the above limitation may not apply to
you. In no event shall VTech be liable for any indirect,
special, incidental, consequential, or similar damages
(including, but not limited to lost profits or revenue,
inability to use the Product or other associated equipment,
the cost of substitute equipment, and claims by third
parties) resulting from the use of this Product. Some
states/provinces do not allow the exclusion or limitation
of incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
Please retain your original sales receipt as proof of
purchase.
2. Adjust the angle of the camera to aim at
your baby. Refer to the online app manual
on how to use the Pan/tilt and Zoom
functions of the camera.
3. To avoid causing high-pitched screeching
noise from your HD video monitor when
the Play sound or Talkback function of the
camera unit is enabled:
•
Make sure your camera unit and parent
unit are more than 1 meter (3 feet) apart;
OR
• Turn down the volume of your parent unit.
>
1m (3ft)
>
1m (3ft)
<
1m (3ft)
Pair new camera unit
You can add or replace any camera units to your
HD video monitor system.
The HD video monitoring family includes
VM981
and
VM991
. Their respective camera units are
VM980
and
VM990
, which can be purchased
separately. They can be cross-paired within the
family, for example, you can have a combination
of
VM991
and
VM980
. You can pair a maximum
of 10 camera units to your parent unit.
For more details, refer to the installation guide
of your new camera unit (
VM980
or
VM990
).
You can also refer to the installation guide, and
the online app manual of your HD video monitor
system (
VM981
or
VM991
) in the Help page of
your parent unit.
Mount the camera unit (optional)
1. Place the wall mount bracket on a wall or on
the ceiling, and then use a pencil to mark two
holes in parallel.
2. Remove the wall mount bracket and then drill
two holes in the wall or on the ceiling (7/32”
drill bit).
• If you drill the holes into an object other than a
stud, insert the wall anchors into the holes and
tap gently on the ends with a hammer until the
wall anchors are flush with the wall.
Set up the HD video monitor
After you have connected the parent unit and
the camera unit, refer to the Quick start guide
included in your package to set up your HD video
monitor system.
HD video monitor setup:
• Set up Wi-Fi connection
• Add camera
micro
SD
micro SD
Insert micro SD card into the parent
unit (optional)
Your parent unit comes with 4GB internal flash
memory that allows you to store snapshots
captured and videos recorded manually with your
camera. You can also insert a micro SD card into
the parent unit for more storage capacity.
NOTES
• Some of the internal flash memory will be occupied
by the parent unit’s operating system and data
storage. The actual memory available will be less
than 4GB.
Connect to audio output device
(optional)
The camera unit has a built-in speaker. You can
also connect an external self-powered speaker to
your camera unit for extra sound quality.
AUDIO IN
L
R
Test the location for the camera
unit
Before you install your camera unit, you need to
test which of your selected monitoring areas within
the house have good Wi-Fi signal strength. You
can use your parent unit’s Wi-Fi signal strength
indicator to assist in checking. Once you have
identified the suitable location, you can install your
camera unit. Adjust the distance between your
camera unit and the Wi-Fi router if needed.
>
1m (3ft)
TIP
• Depending on surroundings and obstructing factors,
such as the effect distance and internal walls have
on signal strength, you may experience reduced
Wi-Fi signal. To improve the Wi-Fi signal strength,
adjust the distance or direction of your parent unit.
Check with your parent unit again.
Insert micro SD card
Insert micro SD card into the camera
unit (recommended)
Your camera unit can capture videos of the
monitoring area when detects motions. You can
choose to save the videos to a micro SD card.
NOTES
• Your camera unit supports Class 4 or higher micro
SD card, with storage capacity up to 32GB.
CAUTION
• Before inserting or ejecting the micro SD card of
your camera, you must first power off the camera. To
power off, unplug the camera from the power supply.
volume
-
+
micro SD
micro SD
m
icro SD
m
ic
ro
S
Click!
