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8. TRoUbleSHooTInG
If you have difficulty with your phone, please try the suggestions listed below. As a general
rule, if a problem occurs, remove the batteries from all the wireless microphone units in your
installation for about 1 minute, and then disconnect and reconnect the power supply to the
base and reinstall the batteries carefully.
The conference
phone doesn’t work.
Make sure all cables are plugged in correctly and the batteries are
installed and charged. After use, remember to put your wireless
microphone units back to the base unit charging cradles for
charging.
•
This display shows
no lIne
. I cannot
hear the dial tone.
Disconnect the telephone line cord from your telephone and
connect it to another telephone. If there is no dial tone on that
other telephone either, then the telephone line cord may be
defective. Try installing a new telephone lind cord.
If changing telephone line cord does not help, the wall jack (or the
wiring to this wall jack) may be defective. Contact your telephone
service provider.
•
•
You may be using a new cable or VoIP service, the existing
telephone jacks in your home may no longer work. Contact your
service provider for solutions.
•
Wireless microphone
unit doesn’t work
Make sure all cables of the base unit are plugged in correctly.
•
Make sure the base unit is not placed near other DECT phones or
electronic devices that could cause interference.
•
Make sure your wireless microphone unit is not moved out of
range – try moving it closer.
•
Put back your wireless microphone unit on the base unit charging
cradles for 8 hours. If it still doesn’t work, the battery may be flat,
dead, or incorrectly inserted. Recharge or replace the battery, and
then follow the procedures below to do registration again:
When the base unit is in idle, put all wireless microphone units
onto the base unit charging cradles.
Enter the registration code
331734#
quickly, and then
press
twice at base unit.
If registration is successful, the display will show
“
ReGISTRATIon done
”.
• Try resetting the base unit. Unplug its power and wait for
15 seconds. Then, plug it back in, and give it a minute to reset.
•
1.
2.
3.
There’s an orange
light flashing on my
wireless microphone
unit.
Put the wireless microphone unit on the base unit so it can
charge. If this doesn’t work, replace the battery.
•
The base unit doesn’t
ring
The ringer volume may be switched off.
•
Make sure all cables of the base unit are plugged in correctly.
•
Make sure the base unit is not placed near other DECT phones or
electronic devices that could cause interference.
•
Try resetting the base unit. Unplug its power and wait for
15 seconds. Then, plug it back in, and give it a minute to reset.
•
