13
CARE & MAINTENANCE
1. Keep the unit clean by wiping it with a slightly damp cloth.
2. Keep the unit out of direct sunlight and away from any direct
heat sources.
3. Remove the batteries if the unit will not be in use for an extended
period
of time.
4. Do not drop the unit on hard surfaces and do not expose the unit
to moisture or water.
5. When the doctor’s costume and medical bag are dirty, they can be
hand washed or gently machine washed. Hang to air dry.
TROUBLESHOOTING
If for some reason the unit stops working or malfunctions, please
follow these steps:
1. Turn the unit
Off
.
2. Interrupt the power supply by removing the batteries.
3. Let the unit stand for a few minutes, then replace the batteries.
4. Turn the unit
On
. The unit should now be ready to use again.
5. If the unit still does not work, replace with a new set of batteries.
IMPORTANT NOTE:
If the problem persists, please call our
Consumer Services
Department
at
1-800-521-2010
in the U.S.,
1-877-352-8697
in Canada, or visit our website
vtechkids.com
and fill out our
Contact Us
form located under the
Customer Support
link.
Creating and developing VTech products is accompanied by a
responsibility that we take very seriously. We make every effort
to ensure the accuracy of the information, which forms the value
of our products. However, errors sometimes can occur. It is
important for you to know that we stand behind our products
and encourage you to contact us with any problems and/or
suggestions you might have. A service representative will be
happy to help you.
