EN - 21
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Question
Suggestion
The
CHARGE
LED is off.
• Clean the charging contacts on the cordless
handset, telephone base, charging base
and/or charging stand each month with a
pencil eraser or a dry non-abrasive fabric.
• Make sure the Cat-5 network cable is
plugged in correctly and securely.
• Unplug the Cat-5 network cable. Wait for 15
seconds before plugging it back in.
The telephone does not ring when there is an
incoming call.
• Make sure the Cat-5 network cable is
plugged into the
LAN
port of the telephone
base and the network wall jack with Power
over Ethernet (PoE).
• The cordless handset may be too far from
the telephone base. Move it closer to the
telephone base.
• Check your SIP server or telephone
administrative settings. Refer to the
SIP
Phone Configuration Guide
for details.
• If other SIP telephone in your hotel are
having the same problem, the problem is in
the wiring or network server. Contact your
telephone service provider (charges may
apply).
• Other electronic products such as HAM
radios and other DECT phones can cause
interference with your cordless phone.
Try installing your phone as far away as
possible from these types of electronic
devices.
• The Cat-5 network cable may be defective.
Install a new Cat-5 network cable.
• Remove the battery and then install it again.
Then place the cordless handset in the
telephone base. Wait for the handset to
synchronize with the telephone base. Allow
up to one minute for this to take place.
