background image

POWER / LINK

DM111 

DM111-2

Safe&Sound

®

Digital Audio Baby Monitor

Go to 

www.vtechphones.com

 

to register your product for 
enhanced warranty support and 
latest VTech product news.

User’s manual

Operating range

This product operates with the maximum power allowed by the Federal Communications Commission 

(FCC). Even so, the baby unit and the parent unit can communicate over only a certain distance - which 

can vary with the locations of the baby unit, the parent unit, the weather, and the layout of your home.
When the parent unit is out of range, it will beep four times every 30 seconds and enter searching mode.
To improve reception, move closer to the baby unit (but not less than 1 meter / 3 feet).

Frequently asked questions

Below are the questions most frequently asked about the baby monitor. If you cannot find the answer 

to your question, visit our website at 

www.vtechphones.com

 or call 

1 (800) 595-9511

 for customer 

service. In Canada, go to 

www.vtechcanada.com

 or call 

1 (800) 267-7377

.

Why doesn’t the 

POWER

 

light on the baby unit turn on 

when I switch on the units?

Perhaps the baby unit is not connected to the power supply. 
Connect the baby unit to power supply. The baby unit turns on.

Why doesn’t the  

POWER / LINK

 light on the 

parent unit turn on when I 

switch on the units?

Perhaps the battery of the parent unit is empty and the parent unit is 

not connected to power supply. 

Connect the parent unit to power supply; or insert two new AAA 

alkaline batteries into the parent unit. The parent unit turns on and  

establishes connection with the baby unit.

Why does the baby monitor 

not respond normally?

Try the following (in the order listed) for common cure:
1. Make sure that both baby unit and parent unit are on. Disconnect 

the power from the baby unit and the parent unit.

2. Remove the batteries from the parent unit.
3. Connect the baby unit to the power supply again. The baby unit turns on.
4. Connect the parent unit to the power supply again; or insert two      

 new AAA alkaline batteries. The parent unit turns on.

5. Wait for the parent unit to synchronize with the baby unit. Allow up  

 to one minute for this to take place.

6. Press   or   to adjust the speaker volume on the parent unit.

Why does the baby monitor 

produce a high-pitched noise?

The units may be too close to each other. Make sure the parent unit 

and the baby unit at least 1 meter / 3 feet away from each other.

Why don’t I hear a sound/

Why can’t I hear my baby 

cry?

Make sure that both baby unit and parent unit are on. If you see the visual 

sound indicators light up, but there is no sound, then you may have muted 

the volume or set it to a lower level. Adjust the volume to a higher level.

If the visual sound indicators do not light up, and you cannot hear 

any sound, it is because the baby sound is too low for the baby unit 

to detect. This is normal. Place the baby unit at least 1 meter / 3 feet 

away from your baby.

Why does the parent unit 

beep?

The parent unit 

beeps twice every 5 minutes when the baby unit is 

out of range. Move the parent unit closer to the baby unit (but not less 

than 1 meter / 3 feet).

If the parent unit is powered by batteries, the parent unit beeps once 

every 10 minutes when the battery is low. Replace with two new AAA 

alkaline batteries.

Why does the parent unit 

LOW BATTERY

 light flash?

If the parent unit is powered by batteries, the parent unit beeps once 

every 10 minutes when the battery is low. Replace with two new AAA 

alkaline batteries, or remove the batteries, and connect the parent unit to 

the power supply.

Why can’t I establish a 

connection? Why is the 

connection lost every now 

and then? Why are there 

sound interruptions?

The baby unit may be out of range. Move the parent unit closer to the 

baby unit (but not less than 1 meter / 3 feet).
Other electronic products may cause interference with your baby 

monitor. Try installing your baby monitor as far away from these  

electronic devices as possible.

Limited warranty

What does this limited warranty cover?

The manufacturer of this VTech Product warrants to the 

holder of a valid proof of purchase (“Consumer” or “you”) 

that the Product and all accessories provided in the sales 

package (“Product”) are free from defects in material 

and workmanship, pursuant to the following terms and 

conditions, when installed and used normally and in 

accordance with the Product operating instructions. 

This limited warranty extends only to the Consumer for 

Products purchased and used in the United States of 

America and Canada.

What will VTech do if the Product is not free from 

defects in materials and workmanship during 

the limited warranty period (“Materially Defective 

Product”)?

During the limited warranty period, VTech’s authorized 

service representative will repair or replace at VTech’s 

option, without charge, a Materially Defective Product. If 

we repair the Product, we may use new or refurbished 

replacement parts. If we choose to replace the Product, 

we may replace it with a new or refurbished Product of 

the same or similar design. We will retain defective parts, 

modules, or equipment. Repair or replacement of the 

Product, at VTech’s option, is your exclusive remedy. 

VTech will return the repaired or replacement Products to 

you in working condition. You should expect the repair or 

replacement to take approximately 30 days.

How long is the limited warranty period?

The limited warranty period for the Product extends 

for ONE (1) YEAR from the date of purchase. If VTech 

repairs or replaces a Materially Defective Product under 

the terms of this limited warranty, this limited warranty 

also applies to the repaired or replacement Product for 

a period of either (a) 90 days from the date the repaired 

or replacement Product is shipped to you or (b) the time 

remaining on the original one-year warranty; whichever 

is longer. 

What is not covered by this limited warranty?

This limited warranty does not cover:
1. Product that has been subjected to misuse, accident, 

shipping or other physical damage, improper 

installation, abnormal operation or handling, neglect, 

inundation, fire, water or other liquid intrusion; or

2. Product that has been damaged due to repair, 

alteration or modification by anyone other than an 

authorized service representative of VTech; or

3. Product to the extent that the problem experienced 

is caused by signal conditions, network reliability, or 

cable or antenna systems; or

4. Product to the extent that the problem is caused by use 

with non-VTech accessories; or

5. Product whose warranty/quality stickers, product serial 

number plates or electronic serial numbers have been 

removed, altered or rendered illegible; or

6. Product purchased, used, serviced, or shipped for 

repair from outside the United States of America 

or Canada, or used for commercial or institutional 

purposes (including but not limited to Products used for 

rental purposes); or

7. Product returned without a valid proof of purchase (see 

item 2 on the next page); or

8. Charges for installation or set up, adjustment of 

customer controls, and installation or repair of systems 

outside the unit.

How do you get warranty service?

To obtain warranty service in the United States of 

America, visit 

www.vtechphones.com

 or call  

1 (800) 595-9511

.  

In Canada, go to 

www.vtechcanada.com

 or call  

1 (800) 267-7377

.

NOTE: Before calling for service, please review the user’s 

manual - a check of the Product’s controls and features 

may save you a service call.
Except as provided by applicable law, you assume the 

risk of loss or damage during transit and transportation 

and are responsible for delivery or handling charges 

incurred in the transport of the Product(s) to the service 

location. VTech will return repaired or replaced Product 

under this limited warranty. Transportation, delivery or 

handling charges are prepaid. VTech assumes no risk 

for damage or loss of the Product in transit. If the Product 

failure is not covered by this limited warranty, or proof of 

purchase does not meet the terms of this limited warranty, 

VTech will notify you and will request that you authorize 

the cost of repair prior to any further repair activity. You 

must pay for the cost of repair and return shipping costs 

for the repair of Products that are not covered by this 

limited warranty.

What must you return with the Product to get 

warranty service?

Return the entire original package and contents including 

the Product to the VTech service location along with a 

description of the malfunction or difficulty; and
Include a “valid proof of purchase” (sales receipt) 

identifying the Product purchased (Product model) and 

the date of purchase or receipt; and
Provide your name, complete and correct mailing 

address, and telephone number.

Other limitations

This warranty is the complete and exclusive agreement 

between you and VTech. It supersedes all other 

written or oral communications related to this Product. 

VTech provides no other warranties for this Product. 

The warranty exclusively describes all of VTech’s 

responsibilities regarding the Product. There are no 

other express warranties. No one is authorized to make 

modifications to this limited warranty and you should not 

rely on any such modification.
State/Provincial Law Rights: This warranty gives you 

specific legal rights, and you may also have other rights, 

which vary from state to state or province to province.
Limitations: Implied warranties, including those of fitness 

for a particular purpose and merchantability (an unwritten 

warranty that the Product is fit for ordinary use) are 

limited to one year from the date of purchase. Some 

states/provinces do not allow limitations on how long an 

implied warranty lasts, so the above limitation may not 

apply to you. In no event shall VTech be liable for any 

indirect, special, incidental, consequential, or similar 

damages (including, but not limited to lost profits or 

revenue, inability to use the Product or other associated 

equipment, the cost of substitute equipment, and claims 

by third parties) resulting from the use of this Product. 

Some states/provinces do not allow the exclusion or 

limitation of incidental or consequential damages, so the 

above limitation or exclusion may not apply to you. 

Please retain your original sales receipt as 

proof of purchase.

1.

2.

3.

Technical Specifications

Frequency 

control

Crystal controlled PLL 

synthesizer

Transmit 

frequency

Baby unit:  

1921.536-1928.448 MHz

Parent unit:  

1921.536-1928.448 MHz

Channels

5

Nominal 

effective 

range

Maximum power allowed by 

FCC and IC. Actual operating 

range may vary according to 

environmental conditions at the 

time of use.

Power 

requirements

Baby unit adapter:  

Input: 117V AC 60Hz 

Output: 6V AC @ 300mA
Parent unit adapter:  

Input: 100-120V AC 60Hz 

Output: 6V DC @ 400mA
Parent unit battery:  

2 X AAA alkaline batteries

VTech Communications, Inc.
A member of THE VTECH GROUP OF COMPANIES.
VTech is the registered trademark of  
VTech Holdings Limited.
Safe&Sound

®

 is a registered trademark of VTech 

Communications, Inc.
Specifications are subject to change without notice.
© 2014 for VTech Communications, Inc.
All rights reserved. 09/14. DM111-X_CIB_V6.0
Document order number: 91-007297-060-100

Designed to fit your home.
And your life.

Technical Specifications

Lights and alert tones  |  

General product care  |  

Storage

Operating range  |  

Frequently asked questions

Congratulations

on purchasing your new VTech product. 
Before using this product, please read 

Important safety instructions

For support, shopping, and everything  
new at VTech, visit our website at  

www.vtechphones.com

In Canada, 

please visit 

www.vtechcanada.com

Limited warranty

Lights and alert tones

Baby unit light 

  POWER

POWER light

Lights off when the baby unit is off. 
Lights on in green when the baby unit is on.


Parent unit light

    POWER  /  LINK

POWER / LINK light

Lights off when the parent unit is off.
Lights on in green when the parent unit is on and linked to the baby unit.
Flashes in green when there is no link between the baby unit and parent unit, or 

when the parent unit is out of range from the baby unit.



         

 

         
  

         

    

Visual sound indicator

The visual sound indicator has two functions. One is to show the sound level 

detected by the baby unit. The other one is to show the volume level during speaker 

volume setting.

Sound level detected by the baby unit

One to three green lights indicate a 

moderate sound level detected by the 

baby unit.
Additional red lights indicate a higher 

sound level detected by the baby unit 

(e.g. baby crying loudly).

Speaker volume level

One to three green lights indicate 

Level 1

 to 

Level 3

 of the speaker 

volume setting. 
Additional red lights indicate  

Level 4

 to 

Level 5

 of the speaker 

volume setting.

   LOW BATTERY

     

 

LOW BATTERY light

Flashes in red when the battery is low.

Parent unit alert tones

Low battery tone

Beeps once every 10 minutes when the battery is low.

Out of range tone

Beeps four times every 30 seconds when there is no link between the baby 
unit and parent unit, or when the parent unit is out of range from the baby unit.

General product care

To clean and maintain this product:

Avoid putting it near heating appliances and devices that generate electrical noise (for example, 

motors or fluorescent lamps).
DO NOT expose it to direct sunlight or moisture.
Avoid dropping the product or treating it roughly.
Clean with a soft cloth.
DO NOT immerse the parent unit and the baby unit in water and do not clean them under the tap.
DO NOT use cleaning spray or liquid cleaners.
Make sure the baby unit and parent unit are dry before you connect them to the power supply.

Storage

When you are not going to use the baby monitor for some time, remove the batteries from the parent 

unit. Store the parent unit, the baby unit and the adapters in a cool and dry place.






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