www.vtechphones.com
12
Troubleshooting
Problem
Suggeston
The battery does
not charge in the
handset or Low
Battery is constantly
displayed on the
handset.
• Make sure the handset s placed n the telephone base or charger correctly. The charge lght on
the handset should be on.
• Remove the battery from the handset and nstall t n the spare battery compartment at the
bottom of the telephone base and let t charge for up to 24 hours. Then re-nstall the charged
battery nto the handset.
• If the handset s n the charger or n the telephone base but the charge lght s not on, refer to
The
charge light is off
n the secton below.
• It may be necessary to purchase a new battery. Please refer to the battery secton of ths
user’s manual.
• The telephone mght be malfunctonng. Please refer to the warranty secton of ths user’s manual
for further nstructon.
The charge light is
off.
• Clean the chargng contacts on the handset(s) and telephone base each month usng a pencl
eraser or a dry non-abrasve fabrc.
• Make sure the power adapter(s) and telephone lne cord are plugged n correctly and securely.
• Unplug the power adapter(s) and remove any spare batteres from the telephone base. Wat for
15 seconds before pluggng t back n. Allow up to one mnute for the handset and telephone
base to reset.
• The telephone mght be malfunctonng. Please refer to the
Warranty
secton of ths user’s
manual for further nstructon.
