
20
TROUBLESHOOTING
1. If your Language Lab Laptop™ stops working or does not turn on:
•
Check your batteries. Make sure the batteries are fresh and properly installed.
•
Insert the tip of a paper clip (or a similar object without a sharp tip) into the small hole on
the left side of the keyboard labelled “Reset.”
Note
: After resetting, you will lose any stored data, and default settings will be restored.
•
If you are still having problems, visit our website at www.vtechkids.com for troubleshooting
tips.
2. If when pressing the On/Off button, nothing happens:
•
Make sure your unit is plugged in.
•
If you are using batteries, check to see that they are aligned correctly.
3. If you turn the unit on, but cannot see anything on the screen:
•
Use the Contrast Button to adjust the darkness of the screen.
4. If you cannot hear any sound:
•
Use the Volume Button to adjust the sound level of the speaker.
5. If the screen is frozen and not responding to any input:
•
Use the tip of a paper clip (or a similar object without a sharp tip) to gently press the
Reset button.
6. If you experience a problem with the USB connection:
•
Disconnect the USB cable from both the
Language Lab Laptop™
and the PC, and
reconnect it again. Be sure to use the "Unplug" or "Eject Hardware" icon to disconnect
the
Language Lab Laptop™
.
•
If you continue to experience problems, turn off both the
Language Lab Laptop™
and
PC, and restart them again.
TECHNICAL SUPPORT
If you have a problem that cannot be solved by using this manual, we encourage you to
visit us online or contact our Consumer Services Department with any problems and/or
suggestions that you might have. A support representative will be happy to assist you.
Before requesting support, please be ready to provide or include the information below:
•
The name of your product or model number (The model number is typically located on
the back or bottom of your product.)
•
The actual error message or problem you are experiencing.
•
The actions you took right before the error message or problem occurred.
Internet
: www.vtechkids.com
Phone
: 1-800-521-2010 in the U.S. or 1-877-352-8697 in Canada
TR
O
U
B
L
E
S
H
O
O
T
IN
G / TE
C
H
N
IC
AL S
U
PPO
R
T
Содержание Language Lab Laptop
Страница 1: ......