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Additional information
Troubleshooting
If you have difficulty operating your phone, the suggestions below should solve the problem. If you still have difficulty after
tryng these suggestons, call VTech Communcatons at 1-800-595-9511 In Canada, call VTech Telecommuncatons
Canada Ltd at 1-800-267-7377
Problem
Suggestion
My telephone does not
work at all
• Make sure the battery s nstalled and charged correctly (see page 5 and 38) For optmum
daly performance, return the cordless handset to the telephone base after use
• Make sure the power adapter s securely plugged nto an outlet not controlled by a wall
swtch
•
Make sure the telephone line cord is plugged firmly into the telephone base and the
modular wall jack
• Unplug the unt’s electrcal power and remove the battery from the handset Wat for 15
seconds then plug n the battery and plug n the power Allow up to one mnute for the
cordless handset and base to synchronze
• Charge the battery n the cordless handset for at least 16 hours
• Remove and re-nsert the battery If that stll does not work, t may be necessary to
purchase a new battery pack
• Dsconnect the telephone base from the modular jack and plug n a workng telephone If
ths telephone does not work, the problem s probably n the wrng or the local servce Call
the local telephone company
BATTERY LOW
s
dsplayed on screen
• Place the handset n the telephone base or charger for rechargng
•
Remove and re-nstall the battery and use t normally untl fully dscharged, then recharge
the handset on the telephone base or charger for 16 hours
• If the above measures do not correct the problem, the battery may need to be replaced