background image

Remain on the line and briefly explain the reason 

for the call before hanging up.
Perform such activities in off-peak hours, such as 

early morning or late evening.

Industry Canada

This device complies with Industry Canada 

license-exempt RSS standard(s).
Operation is subject to the following two 

conditions: (1) this device may not cause 

harmful interference, and (2) this device must 

accept any interference received, including 

interference that may cause undesired 

operation.
Privacy of communications may not be ensured 

when using this phone. 

The term ‘’IC:‘’ before the certification/

registration number only signifies that the 

Industry Canada technical specifications were 

met.
The Ringer Equivalence Number (REN) for 

this terminal equipment is 0.1. The REN is an 

indication of the maximum number of devices 

allowed to be connected to a telephone interface. 

The termination on an interface may consist of 

any combination of devices subject only to the 

requirement that the sum of the RENs of all the 

devices does not exceed five.
This product meets the applicable Industry 

Canada technical specifications.

Limited warranty

What does this limited warranty cover?

The manufacturer of this VTech Product warrants to 

the holder of a valid proof of purchase (“Consumer” or 

“you”) that the Product and all accessories provided 

in the sales package (“Product”) are free from 

defects in material and workmanship, pursuant to the 

following terms and conditions, when installed and 

used normally and in accordance with the Product 

operating instructions. This limited warranty extends 

only to the Consumer for Products purchased and 

used in the United States of America and Canada.

What will VTech do if the Product is not free from 

defects in materials and workmanship during 

the limited warranty period (“Materially Defective 

Product”)?

During the limited warranty period, VTech’s authorized 

service representative will repair or replace at VTech’s 

option, without charge, a Materially Defective Product. If 

we repair the Product, we may use new or refurbished 

replacement parts. If we choose to replace the Product, 

we may replace it with a new or refurbished Product 

of the same or similar design. We will retain defective 

parts, modules, or equipment. Repair or replacement 

of the Product, at VTech’s option, is your exclusive 

remedy. VTech will return the repaired or replacement 

Products to you in working condition. You should expect 

the repair or replacement to take approximately 30 

days.

How long is the limited warranty period?

The limited warranty period for the Product extends for 

ONE (1) YEAR from the date of purchase. If VTech 

repairs or replaces a Materially Defective Product 

under the terms of this limited warranty, this limited 

warranty also applies to the repaired or replacement 

Product for a period of either (a) 90 days from the 

date the repaired or replacement Product is shipped to 

you or (b) the time remaining on the original one-year 

warranty; whichever is longer. 

What is not covered by this limited warranty?

This limited warranty does not cover:

Product that has been subjected to misuse, 

accident, shipping or other physical damage, 

improper installation, abnormal operation or 

handling, neglect, inundation, fire, water or other 

liquid intrusion; or
Product that has been damaged due to repair, 

alteration or modification by anyone other than an 

authorized service representative of VTech; or
Product to the extent that the problem 

experienced is caused by signal conditions, 

network reliability, or cable or antenna systems; or
Product to the extent that the problem is caused 

by use with non-VTech accessories; or
Product whose warranty/quality stickers, product 

serial number plates or electronic serial numbers 

have been removed, altered or rendered illegible; 

or
Product purchased, used, serviced, or shipped for 

repair from outside the United States of America 

or Canada, or used for commercial or institutional 

purposes (including but not limited to Products 

used for rental purposes); or
Product returned without a valid proof of purchase 

(see item 2 on the next page); or
Charges for installation or set up, adjustment 

of customer controls, and installation or repair of 

systems outside the unit.

How do you get warranty service?

To obtain warranty service, please visit our website at  

www.vtechcanada.com

 or call 

1 (800) 267-7377

.

NOTE: Before calling for service, please review the 
user’s manual - a check of the Product’s controls and 
features may save you a service call.
Except as provided by applicable law, you assume the 
risk of loss or damage during transit and transportation 
and are responsible for delivery or handling charges 
incurred in the transport of the Product(s) to the 
service location. VTech will return repaired or replaced 
Product under this limited warranty. Transportation, 

1.

2.

3.

4.

5.

6.

7.

8.

delivery or handling charges are prepaid. VTech 
assumes no risk for damage or loss of the Product 
in transit. If the Product failure is not covered by this 
limited warranty, or proof of purchase does not meet 
the terms of this limited warranty, VTech will notify you 
and will request that you authorize the cost of repair 
prior to any further repair activity. You must pay for the 
cost of repair and return shipping costs for the repair of 
Products that are not covered by this limited warranty.

What must you return with the Product to get 

warranty service?

Return the entire original package and contents 
including the Product to the VTech service 
location along with a description of the malfunction 
or difficulty; and
Include a “valid proof of purchase” (sales receipt) 
identifying the Product purchased (Product model) 
and the date of purchase or receipt; and
Provide your name, complete and correct mailing 
address, and telephone number.

Other limitations

This warranty is the complete and exclusive 
agreement between you and VTech. It supersedes 
all other written or oral communications related to this 
Product. VTech provides no other warranties for this 
Product. The warranty exclusively describes all of 
VTech’s responsibilities regarding the Product. There 
are no other express warranties. No one is authorized 
to make modifications to this limited warranty and you 
should not rely on any such modification.
State/Provincial Law Rights: This warranty gives you 
specific legal rights, and you may also have other rights, 
which vary from state to state or province to province.
Limitations: Implied warranties, including those of 
fitness for a particular purpose and merchantability (an 
unwritten warranty that the Product is fit for ordinary 
use) are limited to one year from the date of purchase. 
Some states/provinces do not allow limitations on how 
long an implied warranty lasts, so the above limitation 
may not apply to you. In no event shall VTech be liable 
for any indirect, special, incidental, consequential, 
or similar damages (including, but not limited to lost 
profits or revenue, inability to use the Product or 
other associated equipment, the cost of substitute 
equipment, and claims by third parties) resulting from 
the use of this Product. Some states/provinces do 
not allow the exclusion or limitation of incidental or 
consequential damages, so the above limitation or 
exclusion may not apply to you.

Please retain your original sales receipt as 

proof of purchase.

1.

2.

3.

Technical specifications

Frequency 

control

Crystal controlled PLL synthesizer

Transmit 

freuency

1921.536-1928.448 MHz

Channels

5

Nominal 

effective 

range

Maximum power allowed by FCC and 

IC. Actual operating range may vary 

according to environment conditions at 

the time of use.

Power 

requirements

Handset: 2.4V Ni-MH battery
Charger: 6V AC @ 300mA

Memory

Phonebook:  

50 memory locations; up to 30 digits 

and 15 characters 
Caller ID log:  

30 memory locations; up to 24 digits 

and 15 characters

Do not use this product near water such as 

near a bath tub, wash bowl, kitchen sink, 

laundry tub or swimming pool, or in a wet 

basement or shower.
Do not place this product on an unstable 

table, shelf, stand or other unstable surfaces.
Avoid placing the telephone system in places 

with extreme temperature, direct sunlight, or 

other electrical devices. Protect your phone 

from moisture, dust, corrosive liquids and 

fumes.
Slots and openings in the back or bottom 

of the telephone base and handset are 

provided for ventilation. To protect them 

from overheating, these openings must not 

be blocked by placing the product on a soft 

surface such as a bed, sofa or rug. This 

product should never be placed near or 

over a radiator or heat register. This product 

should not be placed in any area where 

proper ventilation is not provided. 

This product should be operated only from 

the type of power source indicated on the 

marking label. If you are not sure of the 

type of power supply in your home or office, 

consult your dealer or local power company.
Do not allow anything to rest on the power 

cord. Do not install this product where the 

cord may be walked on.
Never push objects of any kind into this 

product through the slots in the telephone 

base or handset because they may touch 

dangerous voltage points or create a short 

circuit. Never spill liquid of any kind on the 

product.
To reduce the risk of electric shock, do 

not disassemble this product, but take it to 

an authorized service facility. Opening or 

removing parts of the telephone base or 

handset other than specified access doors 

may expose you to dangerous voltages 

or other risks. Incorrect reassembling can 

cause electric shock when the product is 

subsequently used.
Do not overload wall outlets and extension 

cords.
Unplug this product from the wall outlet 

and refer servicing to an authorized service 

facility under the following conditions:

When the power supply cord or plug is 

damaged or frayed.
If liquid has been spilled onto the product.
If the product has been exposed to rain 

or water.
If the product does not operate normally 

by following the operating instructions. 

4.

5.

6.

7.

8.

9.

10.

11.

12.

13.


Adjust only those controls that are 

covered by the operation instructions. 

Improper adjustment of other controls 

may result in damage and often requires 

extensive work by an authorized 

technician to restore the product to 

normal operation.
If the product has been dropped and the 

telephone base and/or handset has been 

damaged.
If the product exhibits a distinct change in 

performance.

14. Avoid using a telephone (other than 

cordless) during an electrical storm. There is 

a remote risk of electric shock from lightning.

15. Do not use the telephone to report a gas 

leak in the vicinity of the leak. Under certain 

circumstances, a spark may be created 

when the adapter is plugged into the power 

outlet, or when the handset is replaced in its 

cradle. This is a common event associated 

with the closing of any electrical circuit. The 

user should not plug the phone into a power 

outlet, and should not put a charged handset 

into the cradle, if the phone is located in an 

environment containing concentrations of 

flammable or flame-supporting gases, unless 

there is adequate ventilation. A spark in 

such an environment could create a fire or 

explosion. Such environments might include: 

medical use of oxygen without adequate 

ventilation; industrial gases (cleaning 

solvents; gasoline vapors; etc.); a leak of 

natural gas; etc.

16. Only put the handset of your telephone next 

to your ear when it is in normal talk mode.

17. The power adapters are intended to be 

correctly oriented in a vertical or floor mount 

position. The prongs are not designed to 

hold the plug in place if it is plugged into a 

ceiling, under-the-table or cabinet outlet.

    SAVE THESE INSTRUCTIONS

Battery

CAUTION: Use Only Supplied Battery.
Do not dispose of the battery in a fire. Check 

with local waste management codes for 

special disposal instructions.
Do not open or mutilate the battery. Released 

electrolyte is corrosive and may cause burns 

or injury to the eyes or skin. The electrolyte 

may be toxic if swallowed.
Exercise care in handling batteries in 

order not to create a short circuit with 

conductive materials.


Charge the battery provided with or identified 

for use with this product only in accordance 

with the instructions and limitations specified 

in this manual.

Precautions for users of implanted 

cardiac pacemakers

Cardiac pacemakers (applies only to digital 

cordless telephones):
Wireless Technology Research, LLC (WTR), 

an independent research entity, led a 

multidisciplinary evaluation of the interference 

between portable wireless telephones and 

implanted cardiac pacemakers. Supported by 

the U.S. Food and Drug Administration, WTR 

recommends to physicians that:
Pacemaker patients

Should keep wireless telephones at least six 

inches from the pacemaker.
Should NOT place wireless telephones 

directly over the pacemaker, such as in a 

breast pocket, when it is turned ON.
Should use the wireless telephone at the ear 

opposite the pacemaker.

WTR’s evaluation did not identify any risk to 

bystanders with pacemakers from other persons 

using   wireless telephones.

About cordless telephones

Privacy: The same features that make a 

cordless telephone convenient create some 

limitations. Telephone calls are transmitted 

between the telephone base and the 

cordless handset by radio waves, so there 

is a possibility that the cordless telephone 

conversations could be intercepted by radio 

receiving equipment within range of the 

cordless handset. For this reason, you should 

not think of cordless telephone conversations 

as being as private as those on corded 

telephones.
Electrical power: The telephone base of this 

cordless telephone must be connected to a 

working electrical outlet. The electrical outlet 

should not be controlled by a wall switch. 

Calls cannot be made from the cordless 

handset if the telephone base is unplugged, 

switched off or if the electrical power  

is interrupted.
Potential TV interference: Some cordless 

telephones operate at frequencies that may 

cause interference to televisions and VCRs. 

To minimize or prevent such interference, do 

not place the telephone base of the cordless 

telephone near or on top of a TV or VCR. 

If interference is experienced, moving the 

cordless telephone farther away from the TV 

or VCR often reduces or eliminates  

the interference.
Rechargeable batteries: Exercise care in 

handling batteries in order not to create a 

short circuit with conducting material such 

as rings, bracelets, and keys. The battery or 

conductor may overheat and cause harm. 

Observe proper polarity between the battery 

and the battery charger.
Nickel-metal hydride rechargeable 

batteries: Dispose of these batteries in a 

safe manner. Do not burn or puncture the 

battery. Like other batteries of this type, if 

burned or punctured, they could release 

caustic material which could cause injury.

The RBRC

®

 seal

The RBRC

®

 seal on the nickel-metal hydride 

battery indicates that VTech Communications, 

Inc. is voluntarily participating in an industry 

program to collect and recycle these batteries at 

the end of their useful lives, when taken out of 

service within the United States and Canada.
The RBRC

®

 program provides a convenient 

alternative to placing used nickel-metal hydride 

batteries into the trash or municipal waste, 

which may be illegal in your area.
VTech’s participation in RBRC

® 

makes it easy 

for you to drop off the spent battery at local 

retailers participating in the RBRC

®

 program or 

at authorized VTech product service centers. 

Please call 

1 (800) 8 BATTERY

®

 for information 

on Ni-MH battery recycling and disposal bans/

restrictions in your area. VTech’s involvement 

in this program is part of its commitment to 

protecting our environment and conserving 

natural resources.

RBRC

®

 and 1 (800) 8 BATTERY

®

 

are registered trademarks of 

Rechargeable Battery Recycling 

Corporation.

 

FCC, ACTA and IC regulations

FCC Part 15

This equipment has been tested and found 

to comply with the requirements for a Class 

B digital device under Part 15 of the Federal 

Communications Commission (FCC) rules. 

These requirements are intended to provide 

reasonable protection against harmful 

interference in a residential installation. 

This equipment generates, uses and can 

radiate radio frequency energy and, if not 

installed and used in accordance with the 

instructions, may cause harmful interference 

to radio communications. However, there is 

no guarantee that interference will not occur 

in a particular installation. If this equipment 

does cause harmful interference to radio or 

television reception, which can be determined 

by turning the equipment off and on, the user is 

encouraged to try to correct the interference by 

one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the 

equipment and receiver.
Connect the equipment into an outlet on a 

circuit different from that to which the receiver 

is connected.
Consult the dealer or an experienced radio/TV 

technician for help.

Changes or modifications to this equipment not 

expressly approved by the party responsible for 

compliance could void the user’s authority to 

operate the equipment.
This device complies with Part 15 of the FCC 

rules. Operation is subject to the following 

two conditions: (1) this device may not cause 

harmful interference, and (2) this device must 

accept any interference received, including 

interference that may cause undesired 

operation. Privacy of communications may not 

be ensured when using this telephone.
To ensure safety of users, the FCC has 

established criteria for the amount of radio 

frequency energy that can be safely absorbed 

by a user or bystander according to the 

intended usage of the product. This product has 

been tested and found to comply with the FCC 

criteria. The handset may be safely held against 

the ear of the user. The telephone base shall be 

installed and used such that parts of the user’s 

body other than the hands are maintained at a 

distance of approximately 20 cm (8 inches) or 

more.
This Class B digital apparatus complies with 

Canadian requirement:
CAN ICES-3 (B)/NMB-3(B)

FCC Part 68 and ACTA

This equipment complies with Part 68 of the 

FCC rules and with technical requirements 

adopted by the Administrative Council for 

Terminal Attachments (ACTA). The label on 

the back or bottom of this equipment contains, 

among other things, a product identifier in the 

format US:AAAEQ##TXXXX. This identifier 

must be provided to your telephone service 

provider upon request.
The plug and jack used to connect this equipment 

to premises wiring and the telephone network 


must comply with applicable Part 68 rules and 

technical requirements adopted by ACTA. A 

compliant telephone cord and modular plug is 

provided with this product. It is designed to be 

connected to a compatible modular jack that is 

also compliant. An RJ11 jack should normally be 

used for connecting to a single line and an RJ14 

jack for two lines. See the installation instructions 

in the user’s manual.
The Ringer Equivalence Number (REN) is 

used to determine how many devices you 

may connect to your telephone line and still 

have them ring when you are called. The 

REN for this product is encoded as the 6th 

and 7th characters following the US: in the 

product identifier (e.g., if ## is 03, the REN is 

0.3). In most, but not all areas, the sum of all 

RENs should be five (5.0) or less. For more 

information, contact your telephone service 

provider.
This equipment may not be used with Party 

Lines. If you have specially wired alarm dialing 

equipment connected to your telephone line, 

ensure the connection of this equipment 

does not disable your alarm equipment. If you 

have questions about what will disable alarm 

equipment, consult your telephone service 

provider or a qualified installer.
If this equipment is malfunctioning, it must 

be unplugged from the modular jack until the 

problem has been corrected. Repairs to this 

telephone equipment can only be made by the 

manufacturer or its authorized agents. For repair 

procedures, follow the instructions outlined under 

the Limited warranty.
If this equipment is causing harm to the 

telephone network, the telephone service 

provider may temporarily discontinue your 

telephone service. The telephone service 

provider is required to notify you before 

interrupting service. If advance notice is 

not practical, you will be notified as soon as 

possible. You will be given the opportunity to 

correct the problem and the telephone service 

provider is required to inform you of your right 

to file a complaint with the FCC. Your telephone 

service provider may make changes in its 

facilities, equipment, operation, or procedures 

that could affect the proper functioning of 

this product. The telephone service provider 

is required to notify you if such changes are 

planned.
If this product is equipped with a corded or 

cordless handset, it is hearing aid compatible.
If this product has memory dialing locations, 

you may choose to store emergency telephone 

numbers (e.g., police, fire, medical) in these 

locations. If you do store or test emergency 

numbers, please:

Specifications are subject to change without notice.
© 2015 for VTech Technologies Canada Ltd.
All rights reserved. 03/15. CS6909_CA_CIB_V3.0 
Document order number: 91-008364-020-100

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