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How do you get warranty service?
To obtain warranty service, please visit
our website at
www.vtechcanada.com
or call
1 (800) 267-7377
.
NOTE:
Before calling for service, please
review the user’s manual - a check of
the Product’s controls and features may
save you a service call.
Except as provided by applicable law,
you assume the risk of loss or damage
during transit and transportation and
are responsible for delivery or handling
charges incurred in the transport of
the Product(s) to the service location.
VTech will return repaired or replaced
Product under this limited warranty.
Transportation, delivery or handling
charges are prepaid. VTech assumes no
risk for damage or loss of the Product
in transit. If the Product failure is not
covered by this limited warranty, or proof
of purchase does not meet the terms of
this limited warranty, VTech will notify
you and will request that you authorize
the cost of repair prior to any further
repair activity. You must pay for the
cost of repair and return shipping costs
for the repair of Products that are not
covered by this limited warranty.
What must you return with the
Product to get warranty service?
Return the entire original package
and contents including the Product to
the VTech service location along with
a description of the malfunction or
difficulty; and
Include a “valid proof of purchase”
(sales receipt) identifying the Product
purchased (Product model) and the
date of purchase or receipt; and
Provide your name, complete
and correct mailing address, and
telephone number.
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Other limitations
This warranty is the complete and
exclusive agreement between you
and VTech. It supersedes all other
written or oral communications related
to this Product. VTech provides no
other warranties for this Product. The
warranty exclusively describes all of
VTech’s responsibilities regarding the
Product. There are no other express
warranties. No one is authorized to
make modifications to this limited
warranty and you should not rely on any
such modification.
State/Provincial Law Rights: This
warranty gives you specific legal
rights, and you may also have other
rights, which vary from state to state or
province to province.
Limitations: Implied warranties,
including those of fitness for a particular
purpose and merchantability (an
unwritten warranty that the Product is
fit for ordinary use) are limited to one
year from the date of purchase. Some
states/provinces do not allow limitations
on how long an implied warranty lasts,
so the above limitation may not apply to
you. In no event shall VTech be liable
for any indirect, special, incidental,
consequential, or similar damages
(including, but not limited to lost profits
or revenue, inability to use the Product
or other associated equipment, the cost
of substitute equipment, and claims by
third parties) resulting from the use of
this Product. Some states/provinces do
not allow the exclusion or limitation of
incidental or consequential damages,
so the above limitation or exclusion may
not apply to you.
Please retain your original sales
receipt as proof of purchase.
