YOU GET NOISE, STATIC, OR A WEAK
SIGNAL WHEN YOU’RE AWAY FROM THE
BASE UNIT.
You may be out of range. Either move
close to the base, or relocate the Base Unit.
The layout of your home may be limiting
the range. Try moving the Base Unit to the
second or third floor, or to some other
location.
THE HANDSET DOES NOT RING WHEN
YOU RECEIVE A CALL.
Ensure that the ringer is turned on.
Make sure the telephone line cord is
plugged firmly into the Base Unit and the tele-
phone jack. Make sure the power cord is
plugged in.
You may be too far from the Base Unit.
You may have too many extension phones
on your telephone line to allow all of them to
ring. Try unplugging some of the other phon-
es.
THE BASE DOES NOT RING
Make sure the BASE RINGER switch is not
set to off.
There may be too many extension phones
on your line. Try unplugging some of the other
phones.
YOUR CALLER FADES IN AND OUT.
You may be nearly out of range. Move
closer, or relocate the base.
YOU HEAR OTHER CALLS WHILE USING
YOUR PHONE.
Replace the Handset in the base cradle,
wait a few moments and try again. Disconnect
your Base Unit from the telephone jack, and
plug in a regular telephone. If you still hear
If you have difficulty operating your
phone, the suggestions below should solve
the problem. If you still have difficulty after
trying these suggestions, In the US call:
VTECH Communications at
1-800-595-9511
THE PHONE DOES NOT WORK AT ALL.
Make sure the power cord is plugged in.
Make sure the telephone line cord is
plugged firmly into the Base Unit and the
telephone wall jack.
Make sure the battery pack is properly
charged. If the LOW BATT LED is on, the
battery pack needs charging. If the IN USE
LED (on the Base Unit) and the PHONE
LED (on the Handset) do not light when you
press PHONE, you should charge the bat-
tery pack.
If you recently installed a new battery
pack, make sure it is installed correctly.
NO DIAL TONE.
First check all the suggestions above.
If you still donÕt hear a dial tone, discon-
nect the Base Unit from the telephone jack
and connect a different phone. If there is no
dial tone on that phone either, the problem is
in your wiring or local service. Call your lo-
cal telephone company.
YOU GET NOISE, STATIC, OR A WEAK
SIGNAL EVEN WHEN YOU’RE NEAR
THE BASE UNIT.
Place the Handset in the base momen-
tarily to reset the security code. Then press
PHONE to get a line.
Household appliances plugged into the
same circuit as the Base Unit can some-
times cause interference. Try moving the
appliance or the Base Unit to another outlet.
I N C A S E O F D I F F I C U L T Y
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