Don’t scratch the surface with sharp things.
Don’t use this product during strenuous exercise. It may get damaged by
sweat.
In case the product doesn’t function properly, send it to the store you bought
it. The staff will help you to solve the problem
FAQs
1.What does it mean when red LED flashes instead of blue LED?
Battery is low power, need to be recharged.
2.Why is the red LED off when charging?
a)
Please make sure the charging device connect with headset Well;
b)
The battery may dry up. Please charge the battery for 30 minutes, and
then the red LED will be ON.
3.Why my mobile phone can not search and find the headset?
Please make sure the headset is under the pairing mode and in the effective
working range, and then the headset can be paired and connected.
4. Why my mobile phone can not pair with headset via NFC?
a) Make sure activate NFC function of your mobile phone
b) Please keep the NFC chip of cell phone and headset within 1 centimeter
until the red and blue LED of headset flash alternately (First pairing
time maybe 3 seconds).
5. Why can’t I hear the sound on the headset?
c)
Make sure the headset has been switched on;
d)
Make sure the volume is not too low or muted;
e)
Make sure the headset connects with the mobile phone correctly;
f)
Make sure the distance between the headset and the cell phone is in the
available Bluetooth range.
6. Why can’t I hear the sound clearly on the headset?
a)
Make sure the mobile phone is in the strong signal area;
b)
Make sure the headset is in the available range of this product.
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