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Troubleshooting

TROUBLESHOOTING

Warning! Risk of electric shock and injury!

• Never perform repairs on your device yourself.

Repairs to electric appliances may only be carried out by your author-
ised Vorwerk Customer Service Centre.

If your device is not working properly, it may be due to one of the following causes:

Fault

Possible causes and rectification

The device does not

run.

The power cord may not be properly engaged in the Upright Vacuum

Cleaner.

•

Ensure that the power cord is inserted correctly

(see chapter “2.2 Power cord” on page 15).

The device doesn’t

run and the LEDs

flash red.

During initial set up the telescopic handle may not have been

mounted correctly and so the electrical connection cannot be

made between the power cord and device.

•

Pull out the mains plug.

•

Extend the handle again up to the stop and allow it to lock into

place,

The device is already in use: Possibly the device has overheated.

•

Pull out the mains plug.

•

Let the device cool down and try again.

If the fault still continues to occur:

•

Contact the Vorwerk customer service (see chapter “8 Services”

on page 99).

KOBOLD VK200

UPRIGHT VACUUM CLEANER

Содержание KOBOLD VF200

Страница 1: ...INSTRUCTION MANUAL KOBOLDVK200 UPRIGHTVACUUM CLEANER AND ACCESSORIES...

Страница 2: ...olstery with the Kobold PB440 Electric Upholstery Brush 53 3 4 2 Cleaning mattresses with the Kobold PB440 Electric Upholstery Brush and the Mattress Cleaning Set MP440 MR440 55 3 5 Kobold ESS200 Elec...

Страница 3: ...nual are meant to illustrate the functions of the Kobold VK200 Upright Vacuum Cleaner and its accessories The illustrations may differ with respect to detail and proportions of the actual product 27 2...

Страница 4: ...red 19 Shoulder strap Item Accessory heads Electronic accessories 20 Kobold EB400 Automatic Electric Brush to vacuum and clean carpets and hard floors 21 Kobold SP530 DuoClean for vacuuming and wet cl...

Страница 5: ...Read the instruction manual carefully before using the Kobold VK200 Upright Vacuum Cleaner and accessories for the first time Keep the instruction manual for future use It is an important part of the...

Страница 6: ...loorboards parquet made of beech or oak PVC CV linoleum Natural stone flooring e g marble granite slate Clay flooring e g terracotta 2 Ceramic tiles and fine stoneware Sealed cork flooring Sensitive n...

Страница 7: ...Intended use Note This appliance can be used by children aged from 8 years and above and persons with reduced physical sensory or mental capabilities or lack of experience and knowledge if they have b...

Страница 8: ...is intended only for the types of carpet and hard flooring specified in Table 1 1 Suitability of the accessory heads for floors on page 6 The following carpet and flooring types must not be cleaned wi...

Страница 9: ...ork flooring untreated tile flooring untreated softwood flooring KOBOLD PB440 ELECTRIC UPHOLSTERY BRUSH The Electric Upholstery Brush may only be used in combination with a Kobold vacuum cleaner and t...

Страница 10: ...the mains plug before leaving the device unattended Never pull the mains plug from the socket by the power cord only by the plug Do not vacuum liquids damp dirt or damp floor mats or carpets Do not us...

Страница 11: ...00 Electric Suction Hose has electrical connections Do not use it to vacuum water Do not submerge in water for cleaning purposes The hose must be checked regularly and should not be used if damaged Fi...

Страница 12: ...the device with alternating current voltage on a connection properly installed by a qualified electrician Only operate the device with the alternating current voltage stated on the type plate The Kob...

Страница 13: ...entify the hazard warnings in the following chapters by the warning symbol and or a signal word indicating a danger level Danger level Warning symbol Signal word Possible risks 3 Warning Risk of elect...

Страница 14: ...ic handle on the Upright Vacuum Cleaner The telescopic handle is easiest to attach if you first insert the Upright Vacuum Cleaner in an accessory head For instructions on mounting an accessory head se...

Страница 15: ...slightly Push up on the clamping lever to secure the handle in place 2 Feed the power cord through the opening at the end of the telescopic handle with the clip facing to the left Thread the power cor...

Страница 16: ...ow correctly inserted and the VK200 Upright Vacuum Cleaner is ready for use Once it is inserted leave the power cord in the device permanently Only remove the power cord if you need to replace it see...

Страница 17: ...d when you have finished using the Upright Vacuum Cleaner Wind the power cord around the cable hook on the Upright Vacuum Cleaner and the cable hook on the grip Unwind the power cord when you want to...

Страница 18: ...chment socket click into the pivot 2 4 Removing and replacing the accessory head To remove the accessory head from your Kobold VK200 Upright Vacuum Cleaner you have two options Unlock the accessory he...

Страница 19: ...rts up automatically Note that the Kobold VK200 Upright Vacuum Cleaner starts up auto matically when you take it out of the standby position if you have not first switched off the mains switch The sta...

Страница 20: ...ontrol lights of the accessory head continue to be lit ROLLING THE KOBOLD VK200 UPRIGHT VACUUM CLEANER You can conveniently roll the device in standby position to move it to different places In the st...

Страница 21: ...e handle Ensure that the power cord does not get jammed inside the cable channel of the handle How to set the handle of your Upright Vacuum Cleaner to the desired height Fully unfold clamping lever an...

Страница 22: ...carry handle is not locked If the carry handle does not properly lock in the carrying position your fingers may get pinched Make sure the carry handle engages properly before you carry the Upright Vac...

Страница 23: ...y strap is securely attached to the Upright Vacuum Cleaner and the eyelet on the grip To use the Upright Vacuum Cleaner in areas above the floor you can carry it using the shoulder strap Hook one end...

Страница 24: ...sed the suction power is regulated automatically if power performance level auto is set using the main switch To manually set the suction power levels with the main switch proceed as follows auto Auto...

Страница 25: ...detection switch the Upright Vacuum Cleaner off and back on again Press the function key again to manually change the floor setting SWITCHING OFF THE DEVICE To switch the Upright Vacuum Cleaner off sl...

Страница 26: ...ER FILL LEVEL INDICATOR The filter fill level indicator with 6 light series informs you when you need to replace the filterbag or in case of a fault Filter fill level indicator Status state of the FP2...

Страница 27: ...ge Open the flap on the Dovina chamber on the shoulder of the Upright Vacuum Cleaner Make sure that the Dovina scent chip sits behind the flap Close the flap REMOVING THE DOVINA FRAGRANCE CHIP Open th...

Страница 28: ...bosan 3 2 on page 35 Kobold SP530 DuoClean Vacuuming and wet cleaning hard floors 3 3 on page 42 Kobold PB440 Electric Upholstery Brush Vacuuming upholstery surfaces and recesses 3 4 on page 53 Kobold...

Страница 29: ...r your floor Table 1 1 on page 6 Warning Risk of electric shock Never drive your Kobold EB400 Automatic Electric Brush over the power cord or other cables on the floor Caution Pinching hazard Stay cle...

Страница 30: ...han dle of the Upright Vacuum Cleaner and hard floor mode has been selected To reset to Automatic please switch the VK200 off and then on again Fringes flash slowly Manual carpet mode The function key...

Страница 31: ...ATING INTELLIGENT FLOOR DETECTION When you manually change the operating mode intelligent floor detection is deactivated Reactivate the automatic function by switching the Vacuum System off and back o...

Страница 32: ...00 Automatic Electric Brush Switch off the Upright Vacuum Cleaner with the main switch The Automatic Electric Brush automatically defaults back to carpet mode Push the slider on the underside of the d...

Страница 33: ...ors Table 3 1 Settings for the floor types Use the power performance level max for carpeted floors with excessive amounts of fine dust Floor detection should always be activated when using the Automat...

Страница 34: ...d forth during operation To make sure that the Automatic Electric Brush cleans right up to the edges of the carpet vacuum with the side of the Brush parallel to the edge The rotating roller brush can...

Страница 35: ...hener to the Upright Vacuum Cleaner see chapter 2 4 Removing and replacing the accessory head on page 18 3 2 1 Carpet cleaning with the Kobold VF200 Carpet Freshener Warning Risk of electric shock Nev...

Страница 36: ...ee of soiling Kobosan active can be purchased from the Mail Order Hotline see chapter 8 Services on page 99 Kobosan active can also be obtained from our online shop at www vorwerk co uk Warning Risk o...

Страница 37: ...note that a larger amount of wool abrasion can occur with wool carpets or Berber style pile carpeting FILLING THE DOSAGE CONTAINER The removable dosage container is installed inside the Carpet Freshen...

Страница 38: ...ravelling over it once After one pass over the area being cleaned deactivate the dosage container by pressing the foot switch The dosage container does not have to be deactivated if it is empty WORK I...

Страница 39: ...the Upright Vacuum Cleaner is switched off and the mains plug is disconnected from the socket Take the Carpet Freshener off the Upright Vacuum Cleaner see chapter 2 4 Removing and replacing the acces...

Страница 40: ...r Never clean the entire device under running water since water may remain in the device Do not dry the Carpet Freshener near a radiator or in direct sunlight since the plastic may warp The Carpet Fre...

Страница 41: ...aight after every use Make sure that the pin does not come into contact with water Shake excess water off the brush After it has dried reinstall the brush in the Carpet Freshener set onto the pin and...

Страница 42: ...igure 3 15 shows the DuoClean and its operating elements The DuoClean can be used on almost all hard floor types Nevertheless before using the DuoClean make sure the device is suited for your floor Ta...

Страница 43: ...must be diluted before being used It must not be applied undiluted KOBOLD MF530 CLEANING CLOTH The cleaning cloths have been specially developed for the DuoClean The cleaning cloth is available in th...

Страница 44: ...nate Stone floors e g marble granite Jura limestone artificial stone 2 Open pored natural stone e g slate clinker plates 2 Clay floors e g terracotta clinker brick clay tiles 2 Ceramic tiles glazed 2...

Страница 45: ...e that there are no small stones granulates such as cat litter or other pointed or sharp edged objects under the cleaning cloth Never work on the same spot for more than 10 seconds Never leave the dev...

Страница 46: ...hed off Switch off the Upright Vacuum Cleaner The secondary air flap will open automatically The secondary air flap will remain open when the Upright Vacuum Cleaner is switched off If you want to put...

Страница 47: ...bold VK200 Upright Vacuum Cleaner with the main switch each time that the cleaning cloth is replaced and also pull the mains plug In order to be able to fix the cleaning cloth on the cloth holder the...

Страница 48: ...moisture clean the floors with a dry Kobold MF530 Parquet cleaning cloth and the Kobold VK200 Upright Vacuum Cleaner at full power You should also clean the floor with a dry Kobold MF530 cleaning clo...

Страница 49: ...30 Take the lower part of the Dosing Bottle and hold it diagonally so that the 5 ml mark is the lowest point Add 5 ml of the concentrated cleaning agent Koboclean up to the 5 ml mark Fill the Dosing B...

Страница 50: ...e cleaning cloth A first Then put the Velcro tab of the cleaning cloth over the green handle grip of the cloth holder and and secure it onto the Velcro strip provided at the handle grip B INSERTING TH...

Страница 51: ...is flying out Avoid moving the Kobold SP530 DuoClean laterally towards loose coarse particles e g glass splinters Do not clean at eye level while using the Kobold SP530 DuoClean e g on stairs or platf...

Страница 52: ...in the Kobold SP530 DuoClean when storing it If the cleaning cloth is too dry or too dirty remove it from the DuoClean and insert a new cleaning cloth The service life of a cleaning cloth depends on h...

Страница 53: ...n Hose to the Upright Vacuum Cleaner see chapter 3 5 Kobold ESS200 Electric Suction Hose on page 60 Connect the Electric Upholstery Brush to the Electric Suction Hose To do this slide the handle of th...

Страница 54: ...dealing with loose and or sensitive material VACUUMING SURFACES Move the green slide into the position Vacuum surface During the cleaning process place the suction openings of the Handheld Upholstery...

Страница 55: ...ust but also bacteria mite faeces and mould spores to a large extent Lavenia received the T V NORD certificate Suitable for Allergic People Lavenia is not suitable for stain removal Please use Kobotex...

Страница 56: ...nozzle of the Electric Upholstery Brush Only use the Mattress Vacuumer MR440 to avoid damage to mattresses Use Lavenia the Mattress Freshener MP440 and the Mattress Vacuumer MR440 only on mattresses...

Страница 57: ...push the green sliding button outwards to release the lock and place the Mattress Dry Cleaning set with the lugs on the Electric Upholstery Brush and latch the Mattress Freshener with one swivel motio...

Страница 58: ...ea of about 1 x 2 metres Allow the powder to dry for about 30 minutes Ensure good ventilation Then exchange the Mattress Freshener for the Mattress Vacuumer Proceed as described above for exchanging a...

Страница 59: ...0 AFTER USE After each use check the Mattress Cleaning Set for residues of dirt Vacuum away any Lavenia residue or wet clean the device if it is very dirty For instructions see chapter 4 5 Kobold PB44...

Страница 60: ...tric Suction Hose into the attachment socket of the Upright Vacuum Cleaner The handle of the Electric Suction Hose can be connected to the Flexo Nozzle the Variable Nozzle the Soft Nozzle or the acces...

Страница 61: ...n corners or dusty curtain rods without having to use a ladder or step stool Caution Risk of injury from unlocked tube Make sure to lock the handle before using the Kobold TR15 Telescopic Tube Used wi...

Страница 62: ...handle grip in the direction marked open identifiable through the symbol and adjust the Telescopic Tube to the desired length Turn the handle grip in the direction marked close to lock the Telescopic...

Страница 63: ...able to vacuum at an angle of 90 degrees The extendable and flexible tip allows you to reach even those corners and spots that are hard to reach or very narrow In addition you can use either the Drill...

Страница 64: ...of the Upright Vacuum Cleaner the Drilling Dust Attach ment will adhere to the wall by itself provided it is completely even This way you can freely use your hands to drill the hole Remove the Drillin...

Страница 65: ...ll suited to vacuum uneven surfaces such as key boards bookshelves lampshades and all types of furniture surfaces Connect the Soft Nozzle to the Kobold ESS200 Electric Suction Hose By using the slider...

Страница 66: ...ozzle complete Furniture surfaces Stairs Walls doors Flexo Nozzle top part Upholstery fabrics car seats Flexo Nozzle folded Joints corners Between upholstery Cleaning plate without bristle plate Curta...

Страница 67: ...p part of the Flexo Nozzle upwards and out Connect the Flexo Nozzle to the Kobold ESS200 Electric Suction Hose KOBOLD FD15 FLEXO NOZZLE FOLDED You would like to vacuum dust from joints corners or betw...

Страница 68: ...cleaning plate on the top part of the Flexo Nozzle Make sure all parts are correctly fitted Connect the Flexo Nozzle to the Electric Suction Hose To clean curtains or textile wall coverings remove the...

Страница 69: ...ellow Cleaning the motor protection filter If dirty Exchange the motor protection filter If very dirty Cleaning the filter unit If dirty Kobold EB400 Deep Cleaning Carpet Head Checking and cleaning On...

Страница 70: ...original care products and original consumables Reordering is quick and easy From our Mail Order Hotline see chapter 8 Services on page 99 At our online shop at www vorwerk co uk ORIGINAL QUALITY Fig...

Страница 71: ...original Kobold filters and filterbags only Do not reuse spent filterbags Note Risk of damage from improper use Dampness in the filter area can damage the device Should the filter area be damp make s...

Страница 72: ...filterbag The Upright Vacuum Cleaner does this for you when you close it Make sure that the 3in1 Premium Filterbag is fully inserted under the filter cover CLOSING THE FILTER UNIT Push the filter cove...

Страница 73: ...ong service life for your Upright Vacuum Cleaner make sure to perform visual inspections and maintain the motor protection filter regu larly The motor protection filter can be cleaned as many times as...

Страница 74: ...TECTION FILTER Note Risk of damage from improper use Do not clean the motor protection filter with water or other fluids Vacuum the motor protection filter from both sides EXCHANGING THE MOTOR PROTECT...

Страница 75: ...lled However you can remove the power cord if it is damaged and has to be exchanged Warning Risk of electric shock Disconnect the plug from the mains socket before removing the power cord Release the...

Страница 76: ...he device and floor Perform visual inspections from time to time in order to detect defects or very dirty areas A dirty sensor can simply be vacuumed Do not insert any sharp objects into the sensor sh...

Страница 77: ...ROLLER BRUSH Set the brush with the black side onto the TORX cam The green side is inserted on the opposite side Place the floor plate under the green sealing lip and swivel it round to the middle of...

Страница 78: ...ore all retrofitting cleaning and main tenance work Before cleaning and maintenance work also disconnect the mains plug from the socket Never clean electrical connections with water wet cleaning agent...

Страница 79: ...frame with running water MOUNTING THE SEALING LIP FRAME Before reattaching the sealing lip frames in the device they must have dried completely Due to their different engagement hooks each sealing li...

Страница 80: ...on channel from the device at the lower end Remove any objects blocking the device Reinsert the suction channel until you can feel it latching The suction channel has reached its correct position when...

Страница 81: ...r and pull the Electric Upholstery Brush from the electric suction hose by the grip handles Detach the suction nozzle by pulling it downwards Brush or wipe the device dry Check the suction nozzle ever...

Страница 82: ...se Flexo Nozzle or Soft Nozzle The nubbed disc can also be removed for cleaning under running water Proceed as follows The nubbed disc can only be removed if the Mattress Freshener is mounted on the E...

Страница 83: ...er to the Electric Upholstery Brush l Remove the vibrating bars by first pulling one side and then the other side of the holders outwards II Clean the vibrating bars under running water III 4 6 Additi...

Страница 84: ...re that the power cord is inserted correctly see chapter 2 2 Power cord on page 15 The device doesn t run and the LEDs flash red During initial set up the telescopic handle may not have been mounted c...

Страница 85: ...er Reinsert the cover Set the filter cover onto the hinges of the device Push the filter cover of the filter unit shut until the cover latch engages If this is not possible or if force would be requir...

Страница 86: ...VK200 motor protection filter on page 73 The Upright Vacuum Cleaner sets itself to a different power performance level and gets louder After prolonged use with high ambient temperature or when the 3in...

Страница 87: ...be original Kobold accessories were not used which can lead to bearing or motor damage Use original Kobold roller brushes only An object might have got stuck in the area around the roller brushes Remo...

Страница 88: ...eedle The Automatic Electric Brush is hard to push You might have set the power performance level too high Use the main switch on the handle of the Upright Vacuum Cleaner to set the device to a lower...

Страница 89: ...ther your carpet can be cleaned with the Carpet Freshener Check whether the dosage of Kobosan active was sufficient as specified in chapter 3 2 1 Carpet cleaning with the Kobold VF200 Carpet Freshener...

Страница 90: ...ning cloth is straight and firmly fixed on the cloth holder The cloth holder is not inserted correctly Check whether the cloth holder has been inserted and latched into the DuoClean correctly It is po...

Страница 91: ...ner off and then switch it back on The DuoClean is making noises It is possible that the device has not been closed correctly or that the cloth holder has not been mounted correctly Check if the side...

Страница 92: ...cleaning cloth It is possible the the cleaning cloth is too dry Replace the cleaning cloth The cleaning cloth is not evenly moistened When moistening the cleaning cloth ensure an equal distribu tion...

Страница 93: ...e floor It is possible that the cleaning cloth is soiled excessively Replace the cleaning cloth Stain removal is insufficient It is possible that the cleaning cloth is soiled excessively Replace the c...

Страница 94: ...Electric Upholstery Brush are deformed or matted Fringes or fabrics were sucked in and pulled out again Exchange the suction nozzle The brushes of the Handheld Upholstery Brush no longer rotate The Up...

Страница 95: ...tification The wings of the Flexo Nozzle are unhooked Reattach the wings If the fault cannot be rectified please contact Vorwerk s customer service department see chapter 8 Services on page 99 KOBOLD...

Страница 96: ...n 6 2 Disposing of the packaging The packaging is an important part of our product it protects our devices from damage during transportation and reduces the risk of a device fault For this reason we c...

Страница 97: ...ges and are committed to its disposal and recycling SAVING ENERGY Vorwerk products protect the environment They only use a small amount of energy with high suction performance ENVIRONMENTALLY FRIENDLY...

Страница 98: ...e completely recycled We largely avoid using PVC When manufacturing our products we use sorted materials The substances used can later be separated accordingly at modern facilities with out much energ...

Страница 99: ...anty Services 7 WARRANTY Any warranty services can be found in the order note or purchase contract 8 SERVICES Either in person with your customer representative or at the Customer Services www vorwerk...

Страница 100: ...atts 50 watts 300 watts 450 700 watts Radius of action Min 7 m according to DIN EN 60312 1 Max underpressure 160 hPa according to DIN EN 60312 1 at 700 watts Max air quantity 44 5 l s according to DIN...

Страница 101: ...l output 50 watts only for use in combination with Kobold vacuum cleaners Brush Exchangeable and replaceable rotating brush Working width 300 mm Carpet mode 1860 2500 RPM Hard floor mode 800 RPM Weigh...

Страница 102: ...e vicinity of the brushes area approx 310 mm Rotational speed of the brush Approx 2500 RPM Weight Approx 1 8 kg Dimensions Height approx 11 cm with horizontal joint Width approx 35 cm Length approx 35...

Страница 103: ...otor Voltage 220 240 volts alternating current 50 60 Hertz Nominal output 100 watts only for use in combination with Kobold vacuum cleaners Weight Approx 3 kg Dimensions Height approx 12 cm with horiz...

Страница 104: ...lectric Upholstery Brush Height Approx 11 cm Width Approx 8 cm Length Approx 25 cm Kobold Kobold MP440 Mattress Freshener Height Approx 6 cm Width Approx 18 cm Length Approx 20 cm Kobold MR440 Mattres...

Страница 105: ...U Energy Label Manufacturer supplier Vorwerk Elektrowerke GmbH Co KG Wuppertal Germany Model Kobold VK200 Upright Vacuum Cleaner with EB400 Automatic Electric Brush Energy efficiency class A Indicativ...

Страница 106: ...106 EU energy label classification...

Страница 107: ......

Страница 108: ......

Страница 109: ...hoose quality Vorwerk quality Vorwerk UK Limited Ashurst Manor Church Lane Sunninghill Ascot Berkshire SL5 7DD United Kingdom VK200 UPRIGHT VACUUM CLEANER ORIGINAL QUALITY GA 24486 01 VK200 EN UK 0617...

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