Volvo On Call with Sensus Connect, Руководство пользователя

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01 Volvo On Call with Sensus Connect
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Option/accessory, for more information, see Introduction.
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Volvo On Call (VOC)*
VOC is an integrated, subscription-based
system that provides emergency, roadside
assistance and security services.
VOC is connected to the vehicle's airbag and
alarm systems. The vehicle has an integrated
Global System for Mobile Communications
(GSM) module that handles communication
between the vehicle and the VOC customer
service center.
The Volvo On Call buttons
The SOS and ON CALL buttons form the
basis for communication between the vehicle
and the VOC customer service center.
•
SOS button: press in emergency situa-
tions.
•
ON CALL
button: press to contact the
customer service center when roadside
assistance is required.
See also Using Volvo On Call (p. 6) for
additional information.
Availability
From the time that the remote key has been
removed from the vehicle, VOC's functions
remain available for 5 full days and subse-
quently once an hour for the following
22 days. After 22 days have elapsed, the sys-
tem will remain switched off until the engine
is started.
VOC uses GPS (Global Positioning System) to
locate the vehicle and its integrated GSM
module to enable communication with the
VOC customer service center.
WARNING
The system can only function in areas
where there is adequate cellular network
coverage.
Just as in the case of cell phones, atmos-
pheric disturbances or areas with relatively
few GSM transmitters can make it impos-
sible for VOC to make a connection, for
example, in rural areas.
Subscriptions
A free trial subscription is initiated when the
vehicle is purchased and VOC is activated.
The subscription has a time limit but can be
extended by contacting your Volvo retailer.
Convenience services
•
The VOC mobile app.
Safety services
•
Automatic alarm.
•
Manual alarm.
•
Roadside assistance.
Security services
•
Theft notification.
•
Remote door unlock.
•
Remote vehicle immobilizer.
Change of owners
When the vehicle changes owners, it is
essential to transfer the VOC subscription to
the new owner, see Changing ownership of a
vehicle with Volvo On Call (p. 15).
Information on the Internet
Go to www.volvocars.com/us/voc or
www.volvocars.com/ca for additional infor-
mation about Volvo On Call.
Volvo ID
A personal Volvo ID makes it possible to e.g.,
log onto the VOC mobile app. Your Sensus
Infotainment supplement contains information
about creating a Volvo ID and the features it
offers.
Geographic coverage
Volvo On Call is available in the United States
and Canada.