Volvo MY18, Руководство пользователя, Страница: 9 / 22

}}
7
Emergency assistance with Volvo
On Call
In the event of an emergency, press the SOS
button to contact the Volvo On Call customer
service center, or the nearest emergency service
center.
Volvo On Call Customer service center
To call for help in case of illness or an external
threat to the vehicle or passengers, the Volvo On
Call service center can be alerted manually by
pressing and holding the
SOS
button for at least
2 seconds. The Volvo On Call service center is
notified, determines the vehicle's position, and
tries to establish verbal contract with the driver to
find out what type of help is needed.
If voice contact cannot be established, the Volvo
On Call customer service center will contact the
required emergency service (police, ambulance,
tow truck, etc.).
Emergency number
When the collision alarm has been activated, the
system will attempt to establish contact with the
country's Volvo On Call customer service center.
If this is not possible, the call will go directly to
the emergency phone number for the country/
region in which the vehicle is currently located.
Related information
•
Volvo On Call (p. 4)
•
Automatic Crash Notification with Volvo On
Call (p. 6)
•
Help during a trip with Volvo On Call
(p. 7)
•
Remote Door Unlock and Remote Door Lock
with Volvo On Call (p. 8)
•
Theft notification with Volvo On Call (p. 9)
•
Remote immobilizer with Volvo On Call
(p. 9)
•
Volvo On Call abroad (p. 11)
Help during a trip with Volvo On Call
If you e.g. get a flat tire, run out of gas or have a
dead battery, you can summon assistance using
the
ON CALL button or the Volvo On Call app.
Press and hold the
ON CALL
button in the ceil-
ing for at least 2 seconds to establish voice con-
tact with the Volvo On Call customer service cen-
ter. The operator will consult with the driver to
determine what type of emergency assistance is
needed.
NOTE
The
SOS
button should only be used in case
of accident, illness or if there is an external
threat to the vehicle and its passengers. The
SOS
function is only intended for emergency
situations.
The
ON CALL
button can be used for all
other services, including roadside assistance.
Related information
•
Volvo On Call (p. 4)
•
Automatic Crash Notification with Volvo On
Call (p. 6)
•
Emergency assistance with Volvo On Call
(p. 7)
•
Remote Door Unlock and Remote Door Lock
with Volvo On Call (p. 8)
•
Theft notification with Volvo On Call (p. 9)