
4
Volvo On Call
Volvo On Call provides direct contact with the
vehicle and extra comfort and assistance 24
hours a day.
The functions are available via the
Volvo On Call
app
1
and the
ON CALL
and
SOS
button in the
vehicle's ceiling console:
It is possible to e.g. lock or unlock the vehicle or
check the fuel level directly from a phone or other
connected device via the Volvo On Call app. In
the event of an accident, emergency assistance
(ambulance, police, etc.) can be summoned to
the vehicle, and roadside assistance can be
called out in less critical situations, e.g. a flat tire.
The
SOS
button should only be used in case
of accident, illness or if there is an external
threat to the vehicle and its passengers. The
SOS
function is only intended for emergency
situations.
The
ON CALL
button can be used for all
other services, including roadside assistance.
The Volvo On Call system
Volvo On Call is connected to the vehicle's safety
and alarm systems and to other systems in the
vehicle, such as lock and climate systems. The
vehicle has an integrated modem for communica-
tion with the Volvo On Call customer service cen-
ter and the Volvo On Call app. The Global
Navigation Satellite System (GNSS) is used to
locate the vehicle.
Customer service center
To contact the Volvo On Call customer service
center, press the
ON CALL
button or use the
Volvo On Call app. You can also call the Volvo On
Call service center by phone.
Related information
•
Getting started with Volvo On Call (p. 5)
•
Comfort and control with the Volvo On Call
app (p. 5)
•
Assistance with Volvo On Call (p. 6)
•
Personal information and Volvo On Call
(p. 16)
•
Volvo On Call Availability (p. 10)
•
Phone number to the Volvo On Call cus-
tomer service center (p. 12)
1
App functions vary from market to market.
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Страница 22: ...TP 25411 English USA Canada AT 1746 MY18 Copyright 2000 2017 Volvo Car Corporation...