already in our vehicles. You can help. We would appreciate hearing your suggestions about improving automobile
safety. We also want to know if you ever have a safety concern with your vehicle. Call us in the U.S. at: 1-800-458-
1552 or in Canada at: 1-800-663-8255.
Occupant safety reminders
How safely you drive doesn't depend on how old you are but rather on:
How well you see.
Your ability to concentrate.
How quickly you make decisions under stress to avoid an accident.
The following suggestions are intended to help you cope with the ever changing traffic environment.
Never drink and drive.
If you are taking any medication, consult your physician about its potential effects on your driving abilities.
Take a driver-retraining course.
Have your eyes checked regularly.
Keep your windshield and headlights clean.
Replace wiper blades when they start to leave streaks.
Take into account the traffic, road, and weather conditions, particularly with regard to stopping distance.
15
01 Safety
Reporting safety defects
Reporting safety defects in the U.S.
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should
immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Volvo Cars
of North America, LLC. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot
become involved in individual problems between you, your retailer, or Volvo Cars of North America, LLC. To contact
NHTSA, you may either call the Auto Safety Hotline toll-free at
1-888-327-4236
(TTY: 1-800-424-9153) or write to:
NHTSA, U.S. Department of Transportation, Washington D.C. 20590.
You can also obtain other information about motor vehicle safety from:
http://www.safercar.gov
Volvo strongly recommends that if your vehicle is covered under a service campaign, safety or emission recall or
similar action, it should be completed as soon as possible. Please check with your local retailer or Volvo Cars of North
America, LLC if your vehicle is covered under these conditions.
NHTSA can be reached at:
Internet:
http://www.nhtsa.gov
Telephone:1-888-DASH-2-DOT (1-888-327-4236).
Reporting safety defects in Canada
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