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9. Troubleshooting
9.1 Troubleshooting
This section contains information and procedures for solving possible problems on series inverters,
and provides troubleshooting tips to identify and solve most problems.
This section will help narrow down the source of any problem which you may encounter. Please read
the following troubleshooting steps.
●Check the warning or fault messages on the System Control Panel or Fault codes on the inverter
information panel. If a message is displayed, record it before doing anything further.
● Attempt the solution indicated in Table 8.
●If the inverter information panel is not displaying a Fault light during a fault condition, check the
following to make sure that the installation allows proper operation of the unit.
— Is the inverter located in a clean, dry, adequately ventilated place?
— Is the DC Isolator in ON position
— Are the cables adequately sized and short enough?
— Are the input and output connections and wiring in good condition?
— Are the configuration settings correct for the particular installation?
—Are the display panel and the communications cable properly connected and undamaged?
Contact Installer or Customer Service for further assistance.
Please be prepared to describe details
of of the system installation and also provide the model and serial number of the inverter.
Table 8
Troubleshooting tips
Faults
Diagnosis and Solutions
Grid Fault
-Wait for some time to allow grid supply to stabilize for inverter to go back
to normal working state.
-Making sure that grid voltage and frequency complies with standards.
- Seek help from Installer.
No Utility
-No grid supply.
- Check grid connection like cables , interface, etc.
-Check grid usability.
- Seek help from Installer
PV Over Voltage
-Check the panel’s open-circuit voltage to be less than Max.DC voltage.
-If PV open circuit voltage is higher consider rewiring modules to get
voltage under limits.
DC INJ High
- Wait for a minute to see if DC injection returns to normal..
-If fault persists, for assistance.
SCI Failure
-Disconnect PV +ve and –ve input, and re-connect after a short break.
-If fault persists, for assistance
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