©
2018 The Vollrath Company L.L.C.
Part No. 2350023-1 ml
6/28/18
The Vollrath Company, L.L.C. Headquarters
1236 North 18th Street
Sheboygan, Wisconsin
53081-3201 USA
Main Tel: 800-624-2051 or 920-457-4851
Main Fax: 800-752-5620 or 920-459-6573
Canada Customer Service: 800-695-8560
Tech Services: [email protected]
www.vollrath.com
Pujadas
Ctra. de Castanyet,
132 P.O. Box 121
17430 Santa Coloma de Farners
(Girona) – Spain
Tel. +34 972 84 32 01
[email protected]
Vollrath of China
Vollrath Shanghai Trading
Limited
Room 201, Building A
Xin Yi Plaza
1618 Yi Shan Road
Shanghai, 201103
China, P.R.C.
Tel: +86-21-5058-9580
Vollrath de Mexico S. de R.L. de C.V.
Periferico Sur No. 7980 Edificio 4-E
Col. Santa Maria Tequepexpan
45600 Tlaquepaque, Jalisco |
Mexico
Tel: (52) 333-133-6767
Tel: (52) 333-133-6769
Fax: (52) 333-133-6768
TROUBLESHOOTING
SERVICE AND REPAIR
Serviceable parts are available on Vollrath.com.
To avoid serious injury or damage, never attempt to repair the unit or replace a damaged power cord yourself. Do not send units directly to
The Vollrath Company LLC. Please contact Vollrath Technical Services for instructions.
When contacting Vollrath Technical Services, please be ready with the item number, model number (if applicable), serial number, and proof of
purchase showing the date the unit was purchased.
WARRANTY STATEMENT FOR THE VOLLRATH CO. L.L.C.
This warranty does not apply to products purchased for personal, family or household use, and The Vollrath Company LLC does not offer a written
warranty to purchasers for such uses.
The Vollrath Company LLC warrants the products it manufactures or distributes against defects in materials and workmanship as specifically
described in our full warranty statement. In all cases, the warranty runs from the date of the end user’s original purchase date found on the receipt.
Any damages from improper use, abuse, modification or damage resulting from improper packaging during return shipment for warranty repair will
not be covered under warranty.
For complete warranty information, product registration and new product announcement, visit www.vollrath.com.
Problem
Might be Caused By
Course of Action
Broken Blade
Blades were dull.
Replace the blade assembly. Also inspect the pusher block. Replace if
damaged.
Pusher head does not slide easily.
Guide rods improperly or
insufficiently lubricated.
Clean and lubricate the guide rides. See Cleaning.
Cuts poorly.
Blades are dull.
Replace blade assembly.
Cannot push food through.
Blades are misaligned or incorrect
pusher block is installed.
Confirm the pusher block is correct for the blade assembly and that there
is no interference between the pusher block and blade assembly.
