©
VOI
SPEED
L
TD
.
5
2.10
Product Warranty
The Manufacturer (Harpax Srl.) warrants its products to be free from defects in material and
workmanship during the warranty period. The product is covered by warranty only if it is
used in compliance with the guidelines contained in this manual. This product is compliant
with CE regulations.
The warranty period starts from the date the product has been purchased (stated on the
invoice) and will last for 12 months thereafter. If a product proves to be defective in material
or workmanship during the warranty period, The Manufacturer will, at its sole discretion,
repair or replace the product with a similar one (new or re-conditioned). The replacement unit
will be covered by a new warranty period that will last the remaining time on the customer's
original limited warranty. The old equipment substituted will automatically become property
of Harpax Srl.
In order to have access to the warranty the user must fill out the online form that can be found
on
www.prontopbx.com
or
www.voispeedltd.com
(please also contact the customer support
department on 01727 848186). The user must provide a valid invoice to claim warranty on the
product.
2.10.1
Exclusions
The warranty will be invalidated in the following cases:
Damages to any parts that are meant to ware out with time. No support, maintenance
or replacement will be provided for these components.
Damages resulting from wrong power supply.
Damages resulting from misuse or actions that do not comply with the guidelines of
this manual.
Damages resulting from lack of maintenance as advised by The Manufacturer.
Damages resulting from installing or using the product without complying with the
relevant standards (legal, health and safety, technical, etc.) that are in place in the
Country where the product is utilised.
Damages resulting from misuse, negligence, unauthorized product modification, repair
or attempted repair by anyone not authorized by The Manufacturer (including the
user) or failure to follow instructions supplied with the product.
Damages caused during product transport or delivery due to insufficient or
inappropriate packaging.
Damages caused by accident, fire, water, any acts of nature, insufficient ventilation or
other causes that don not fall under the control of The Manufacturer.
Damages caused from any unintentional or deliberate human acts .
Damages caused from manumission or in conjunction with warranty labels being
broken.
Damages to Software or any Hardware component not supplied by The Manufacturer
with the product.
This warranty is only valid within the European Community.
