Voipac iMX6 OpenRex SBC Скачать руководство пользователя страница 19

Страница: 19 / 20

Important and Usefull Information

Products` Life Cycle Phase

Voipac products are divided into 4 phases:

INTRODUCTION PHASE

approximately the first 6-12 months.

The last software issues are still being resolved.
Product in this stage is the most suitable for new designs.

ACTIVE PHASE

the first 1-3 years following the product introduction.

Product software packages are stable, additional functions, OS and GUI are being released.
Product in this stage is suitable for new designs.

MATURITY PHASE

approximately the first 4-6 years after the introduction.

Products are shipped in volumes, additional functions additions declines.
Product in this stage is no longer recommended for new designs.

EOL PHASE

approximately 7-10 years after the introduction.

Used components availability decreases, although product may still be purchased under specific circumstances.
The Last Time Buy notification is send to all product users app. 6 months prior to product discontinuation.
Components stocking service for discontinued products and manufacturing of further production batches is
available.

To find out the specific product life cycle phase, visit its

product

page and check the title color.

CE compliance of Voipac products

The CE label is a mandatory conformity mark for complex electronic devices placed on the market in the

European Economic Area and each product sold within the EU needs a CE Certificate of Conformance that ensures that
the product conforms to the essential requirements of the applicable EC directives.

However, if such complex electronic devices are produced for further processing by the industry, skilled

development teams or system integrators, they do not need to observe the above mentioned CE requirements and
consequently do not need any identification either. This applies to the Voipac Computers On Module (COM) and Single
Board Computers (SBC), because these are not used as stand-alone devices by the general public.

To make sure that Voipac COMs and SBCs can be used in CE marked devices, they are designed to obey the EC

directives and the standard configuration COMs and SBCs manufactured by Voipac are tested for Electromagnetic
Interference and operating temperature ranges.

TECHNICAL SUPPORT

HW & SW support:

[email protected]

Warranty claims:

[email protected]

All of the relevant communication between the customer and Voipac should be executed via e-mails preferably.
Response time is up to 48 hours, except state holidays and weekends.
Voipac working hours are: 8:00 - 17:00, Monday - Friday.

Before contacting support, please read the following for the basic information about how to work with your SBC:

www.voipac.com/#Downloads

http://www.voipac.com/downloads/imx/iMX6_OpenRex/

http://wiki.voipac.com/xwiki/bin/view/imx6+openrex/

http://www.imx6rex.com

We provide paid support for your new designs when it comes to the special drivers for the peripherals not included in the
Voipac standard COMs and SBCs, design of your own base boards, prototyping, or even new products development.
Please contact:

[email protected]

for more info.

- 19 -