TVM 3210/3410/3610 Series - English
20
Simple troubleshooting
Found a problem you can’t fix? Don’t panic… try these!
Problem
Cause
Solution
‘I don’t have the right
bolts for my TV!’
The world of TV technology
is always changing – it can
be hard to keep up
sometimes. So, it might be
the case that the correct
bolt size is not included…
you’re just too advanced!
Just ask Vogel’s Consumer Care to
request a service kit, and we’ll send
everything you need.
to contact
Vogel's Consumer Care.
‘I have a lot of leftover
bolts, is something
wrong?’
No, you did it very well! You
only need 4 bolts to install
the mount to your TV.
Because of all the different
types of TVs, we have
included the most common
sizes for the most sold TVs.
Don’t waste the other bolts, save them!
You can use them for another TV when
you buy a new one or use it elsewhere.
‘I broke my release
cord!’
You don’t know how strong
you are… sometimes when
the cord is pulled too hard,
it can snap.
Don’t panic. Just Push the ClickLoc™
Safety System downwards in both strips,
using a long screwdriver or allen key.
For new release cords, please
to
contact Vogel's Consumer Care.