VOCOlinc PM1, Быстрый старт

Страница: 20 / 24

6. If the app prompts “Couldn’t add VOCOlinc-PM1-XXXXXX” after you scanning the
setup code:
(1) Close the app
(2) Reboot the phone
(3) Restore to factory settings
(4) Add the device again
7. If the app prompts “The setup code is incorrect” , please
(1) Double check whether the setup code input is right or not; or try manually
entering the setup code.
(2) If the last 6 characters of the identification code is not consistent with the last
6 characters of MAC located at the bottom of your PM1, please report this issue
by sending a message to support@VOCOlinc.com along with the last 6
characters of the identification code.
8. If the app prompts “
This accessory isn’t compatible with your Wi-Fi router .”,
It means the router is currently working under the 5GHz network, please refer to step 2.
1. Modification of the router configuration/settings will cause non-resumable
disconnectionof the device. Delete and add the devices again after factory reset
following steps in Q1.
2. Unstable network signal could cause disconnection of the device. Wait for about
2 minutesfor automatic re-connection. If the connection does not resume after
awhile, power off PM1 and then put it back on. It shall re-connect automatically.
3. If the above is not effective, delete and add the devices again after factory reset
followingsteps in Q1.
If you have more questions, please feel free to contact us:
support@vocolinc.com .
Q2. How can I recover connection of the device?
19