18
ON PARTS AND LABOR
Covers units purchased as new in United States and Puerto Rico Only
VIZIO provides a warranty to the original purchaser of a new Product
against defects in materials and workmanship for a period of one year of
non-commercial usage and ninety (90) days of commercial use. If a Product
covered by this warranty is determined to be defective within the warranty
period, VIZIO will either repair or replace the Product at its sole option and
discretion.
To obtain warranty service, contact VIZIO Technical Support via email:
[email protected] or via phone at 877 MY VIZIO (877.698.4946)
from 6:00AM to 9:00PM Monday through Friday and 8:00AM to 4:00PM
Saturday and Sunday, Pacific Time, or visit www.VIZIO.com. PRE-AUTHOR-
IZATION MUST BE OBTAINED BEFORE SENDING ANY PRODUCT TO A VIZIO
SERVICE CENTER. Proof of purchase in the form of a purchase receipt or
copy thereof is required to show that a Product is within the warranty
period.
Parts and Labor
There will be no charge for parts or labor during the warranty period.
Replacement parts and Products may be new or recertified at VIZIO’s
option and sole discretion. Replacement parts and Products are warranted
for the remaining portion of the original warranty or for ninety (90) days
from warranty service or replacement, whichever is greater.
Type of Service
Defective Products must be sent to a VIZIO service center to obtain
warranty service. VIZIO is not responsible for transportation costs to the
service center, but VIZIO will cover return shipping to the customer. PRE-
AUTHORIZATION IS REQUIRED BEFORE SENDING ANY PRODUCT TO A VIZIO
SERVICE CENTER FOR WARRANTY SERVICE.
Product returns to VIZIO’s service centers must utilize either the original
carton box and shipping material or packaging that affords an equal degree
of protection. VIZIO Technical Support will provide instructions for packing
and shipping the covered Product to the VIZIO service center.
Limitations and Exclusions
VIZIO’s one-year limited warranty only covers defects in materials and
workmanship. This warranty does not cover, for example: cosmetic
damage, normal wear and tear, improper operation, improper voltage
supply or power surges, signal issues, damages from shipping, acts of
God, any type of customer misuse, modifications or adjustments, as well
as installation and set-up issues or any repairs attempted by anyone other
than by a VIZIO authorized service center. Products with unreadable or
removed serial numbers, or requiring routine maintenance are not covered.
This one year limited warranty does not cover Products sold “AS IS”,
“FACTORY RECERTIFIED”, or by a non-authorized reseller.
THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED OR
DESCRIBED ABOVE. ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED
WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, SHALL BE LIMITED IN DURATION TO THE PERIOD OF TIME SET
FORTH ABOVE. VIZIO’S TOTAL LIABILITY FOR ANY AND ALL LOSSES AND
DAMAGES RESULTING FROM ANY CAUSE WHATSOEVER INCLUDING VIZIO’S
NEGLIGENCE, ALLEGED DAMAGE, OR DEFECTIVE GOODS, WHETHER SUCH
DEFECTS ARE DISCOVERABLE OR LATENT, SHALL IN NO EVENT EXCEED THE
PURCHASE PRICE OF THE PRODUCT. VIZIO SHALL NOT BE RESPONSIBLE FOR
LOSS OF USE, LOSS OF INFORMATION OR DATA, COMMERCIAL LOSS, LOST
REVENUE OR LOST PROFITS, OR OTHER INCIDENTAL OR CONSEQUENTIAL
DAMAGES. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG
AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS
MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL
RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE
TO STATE. THIS WARRANTY IS SUBJECT TO CHANGE WITHOUT NOTICE.
CHECK www.VIZIO.com FOR THE MOST CURRENT VERSION.
LIMITED WARRANTY
