VIZIO M220NV User Manual
50
www.VIZIO.com
Internet Connection Troubleshooting
Issue
Solution
I forgot my secure access
code.
Refer to the user manual for your wireless router or contact the manufacturer of
either your router or your Internet Service Provider if they provided the router for
you.
Wireless Connection Issues
Refer to the user manual for your wireless router or contact the manufacturer of
either your router or your Internet Service Provider if they provided the router for
you.
Make sure the Internet connection is setup correctly.
See
Network Menu
on
page 44
for detailed information.
Test the Internet connection to make sure it is working.
See
Network Menu
on
page 44
for detailed information.
Disable MAC address filtering in your wireless router.
Update your wireless router or device with the latest software available from the
manufacturer’s website.
Use the correct password and or passphrase to connect to a secured network.
Check the network connectivity with other devices (such as a laptop or desktop
computer). If these devices also cannot connect, please reference your wireless
device’s User Manual for further configuration assistance.
Try a wired (Ethernet) cable directly from your broadband modem’s output
connection.
A wired connection may deliver a more consistent
connection depending on the conditions in your home environment.
Ethernet (Wired)
Connection Issues
Insure that the Ethernet cable is securely inserted into your access point and
the back of the television.
Make sure the Internet connection is setup correctly.
See
Network Menu
on
page 44
for detailed information.
Test the Internet connection to make sure it is working.
See
Network Menu
on
page 44
for detailed information.
Check network connectivity with other devices (such as computer).
Once an active Ethernet cable is plugged into your HDTV, you will see both
green and amber link lights.
If you require further assistance, please contact your Internet Service Provider.
