Viotek Inc. (Viotek) offers a ONE YEAR limited warranty covering the hardware of Viotek
SPECTRE Collapsible VR Headset (“Product”), limited to those residing in the 50 US States
and Canada. This warranty gives you specific legal rights and you may also have other rights
which vary from state to state.
Viotek warrants the Product to be free from defects in materials and workmanship under
normal use for one (1) year, as sold to the original purchaser, from the date of retail
purchase by the original end-user purchaser. If a hardware defect arises and a valid claim is
received within the warranty period, at its option and to the extent permitted by law, Viotek
will: (1) repair the hardware defect by using new or refurbished parts that are equivalent to
new in performance and reliability; or (2) exchange the product with a product that is new
or refurbished, that is substantially equivalent to the original product. This warranty is for
replacement for like-items only and does not cover items out of production if the company
no longer stocks them. This warranty is not assignable or transferable. The original
purchaser may call the Viotek toll-free number at 1-855-229-9472 for service request.
Upon Viotek’ s replacement or repair of a Product under warranty, the original end-user
purchaser will have the remaining warranty under the original warranty period (without
any postponement during repair or replacement). When a product or part is exchanged,
any replacement item becomes your property and the replaced item becomes Viotek’ s
property. Important: Do not disassemble the Product. Disassembling the Product will void
this warranty. Only Viotek or a party expressly authorized by Viotek should perform service
on this Product.
This warranty only covers technical hardware defectiveness during the warranty period and
under normal use conditions. Viotek does not warrant uninterrupted or error-free operation
of this Product. This Warranty does not apply to damages or circumstances, such as, but
not limited to: (a) Damage that is caused by conditions, malfunctions, or damage not
resulting in from defects in material or workmanship. These conditions include, but are not
limited to, accidents, and improper operation or maintenance; (b) Product has been
tampered with, repaired and/or modified by non-authorized personnel; (c) Obsolescence;
(d) Damage (accidental or other) to the Product that is cosmetic, meaning damage that
does not impact the operation and functioning of the Product, such as without limitation
to rust, change in color, texture or finish, wear and tear, scrapes, scratches, dents, cracks, or
gradual deterioration; (e) Damage to the Product caused by war, terrorism, fire, accident,
natural disaster, intentional or accidental misuse, abuse, neglect or improper maintenance,
use under abnormal conditions, accidental drops, abuse or fire; (f) Damage to the Product
caused by an external electrical fault, surge, or any electrical anomaly; (g) Any
contamination, condition or other circumstance, which Viotek, in its sole discretion,
considers a danger to health and safety, including, but not limited to any contact between
the Product and a biohazard, bodily fluids, infectious materials/substance, chemicals,
hazardous substances, diseases, radiation, or other; (h) Fraud, theft, misplacement,
unexplained disappearance, or willful acts.
1 Year Limited Hardware Warranty
